Senior Technical Support Specialist

4 weeks ago

Richmond, British Columbia, Canada UnitedHealth Group Full time

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Senior Technical Support Specialist, you'll play a critical role in delivering exceptional support to our customers, ensuring they receive the best possible experience with our Cloud applications.

The ideal candidate will have a strong background in troubleshooting Change Healthcare Radiology Solutions products, specifically around the Archiving subsystem. You'll be responsible for providing second-level support to front-line teams, monitoring and resolving escalations, and collaborating with internal and external departments to ensure timely and efficient resolutions.

Key Responsibilities:

  • Act as a senior technical resource for Support and Services team members
  • Assist in troubleshooting on-premise PACS software
  • Monitor and ensure accuracy of all escalations and requests
  • Research and investigate new issues and workflows
  • Analyze and consider impacts of decisions and changes on interconnected systems and workflows

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 1+ years of experience troubleshooting Change Healthcare Radiology Solutions products
  • Cloud and GCP experience
  • HL7 and DICOM experience

Preferred Qualifications:

  • Proven solid communication and customer services skills
  • Demonstrated continuous desire to learn
  • Ability to coach, mentor, and train

About UnitedHealth Group:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at ECS Electrical Cable Supply Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues related to our products and services.Key Responsibilities:Provide...

  • Technical Support Specialist

    3 weeks ago

    Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ECS Electrical Cable Supply Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ECS Electrical Cable Supply Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues related to our products and services.Key...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at ECS Electrical Cable Supply Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues related to our products and services.Key...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time

    Job DescriptionECS Electrical Cable Supply Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues related to computer systems and networks.Key ResponsibilitiesProvide technical support to customers...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The ideal candidate will have a strong background in technical support and be able to provide exceptional customer service.Key Responsibilities:Design, develop and implement information systems...

  • Technical Support Specialist

    3 weeks ago

    Richmond, British Columbia, Canada Deserving Health International Corp Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Deserving Health International Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting issues, and ensuring the smooth operation of our computer networks.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    3 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    At Tungsten Assets Management Inc., we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a Bachelor's degree and 7 months to less than 1 year of experience in a help desk setting. The successful candidate will be responsible for designing, developing, and implementing information systems business solutions,...

  • Technical Support Specialist

    3 weeks ago

    Richmond, British Columbia, Canada Deserving Health International Corp Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Deserving Health International Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees, ensuring they have access to the computer networks and systems they need to perform their jobs effectively.Key...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    We are seeking a skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The ideal candidate will have a Bachelor's degree and 7 months to less than 1 year of experience in a help desk setting.The successful candidate will be responsible for designing, developing, and implementing information systems business solutions,...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Deserving Health International Corp Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Deserving Health International Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance to employees, including setting up equipment, troubleshooting computer issues, and maintaining a problems and solutions log.Key...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    We are seeking a skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The ideal candidate will have a Bachelor's degree and 7 months to less than 1 year of experience in a help desk setting.The Technical Support Specialist will be responsible for designing, developing, and implementing information systems business...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    We are seeking a skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The ideal candidate will have a Bachelor\u0027s degree and 7 months to less than 1 year of experience in a help desk setting.The successful candidate will be responsible for designing, developing, and implementing information systems business solutions,...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The ideal candidate will have a Bachelor\u0027s degree and at least 7 months of experience in a help desk setting.The successful candidate will be responsible for designing, developing, and implementing information systems business solutions,...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Deserving Health International Corp Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Deserving Health International Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, ensuring they have access to the necessary computer networks and systems.Key Responsibilities:Provide technical support to users...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The ideal candidate will have a strong background in technical support, with experience in designing, developing, and implementing information systems business solutions.Key...

  • Technical Support Specialist

    3 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The successful candidate will be responsible for providing technical support and assistance to our clients, as well as developing and implementing information systems business solutions.Key...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Tungsten Assets Management Inc. The successful candidate will be responsible for providing technical support and assistance to our clients, ensuring that their information systems are secure and running smoothly.Key...

  • Technical Support Specialist

    4 weeks ago

    Richmond, British Columbia, Canada InfoSpec Systems Inc. Full time

    Job SummaryWe are seeking a highly motivated and organized Technical Support Specialist to join our team at InfoSpec Systems Inc. The successful candidate will provide exceptional customer service and technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to clients...

  • Technical Support Specialist

    3 weeks ago

    Richmond, British Columbia, Canada InfoSpec Systems Inc. Full time

    We are seeking a skilled Technical Support Specialist to join our team at InfoSpec Systems Inc. The ideal candidate will have a strong background in providing technical assistance to customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesProvide technical support to customers via phone, email, or...