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Restaurant Operations Manager

1 month ago

Upper Tantallon, Nova Scotia, Canada Mary Browns Chicken Full time

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Mary Browns Chicken. As a key member of our management team, you will be responsible for evaluating daily operations, monitoring revenues, and supervising staff to ensure exceptional customer service and a positive dining experience.

Key Responsibilities:
  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Monitor revenues to determine labor costs and make adjustments as needed to maintain profitability.
  • Supervise staff to ensure they are meeting performance expectations and provide coaching and training as needed.
  • Plan and organize daily operations to ensure seamless execution and high-quality customer service.
  • Recruit, train, and develop staff to ensure a high-performing team.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Conduct performance reviews to evaluate staff performance and provide feedback for improvement.
  • Organize and maintain inventory to ensure adequate stock levels and minimize waste.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Participate in marketing plans and implementation to promote the restaurant and increase sales.
  • Lead and instruct individuals to achieve team goals and objectives.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
Supervision:

5-10 people

Screening Questions:
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 48 hours per week