Logistics Coordinator
4 weeks ago
About American Iron & Metal
We are a recognized global leader in the metals recycling industry, with over 125 locations and 4,000 employees worldwide.
Our company has continued to thrive over the past eight decades due to the dedication of our employees and the ongoing trust and support of our customers.
We take pride in doing good things for the environment to help create a greener, more sustainable future for everyone.
Job Description
We are looking to add a Dispatcher to join our growing logistics team. As an AIM dispatcher, the candidate will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers.
This is a fast-paced dynamic environment that requires the ability to problem solve and will provide the chance for learning every day.
This will be an afternoon shift from 2:30-11pm.
Key Responsibilities
- Distributing and coordinating customer service calls.
- Communicating between scale operators, yard operations and drivers.
- Directing trucks and providing detailed feedback to scale on quality of material.
- Monitoring driver hours within provincial compliance regulations.
- Tracking incoming and outgoing orders.
- Ensuring safe operation process and procedures are directed and followed.
Requirements
- Previous dispatch experience.
- Proficient in Microsoft office, excel and word.
- Strong professionalism and customer service skills.
- Ability to work independently and objectively.
- Ability to perform at a high level in a high-pressure fast paced environment.
- Ability to adapt to change and multitask.
- Ability to plan efficient routes based off customers pickup requests.
- Organized and detailed oriented.
Preferred Qualifications
- Minimum 2 years of fleet dispatching experience.
- Roll-off and Lugger knowledge preferred.
- Knowledge of border crossing and paperwork processes is an asset.
- Knowledge of MTO Rules and Regulations.
- Knowledge of various types of truck and trailer combinations.
What We Offer
- Full time, permanent position.
- A competitive annual base salary, vacation and benefits.
- The tools and support needed to be successful in your career and professional development.
- A dynamic & rewarding work environment that is also a lot of fun.
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