Business Operations Manager
1 week ago
We are seeking a highly motivated and experienced Business Operations Manager to join our team at Victory Credit Unions.
About the Role:
This is an exciting opportunity to lead and manage the daily operations of our credit union, ensuring the highest level of service to our members and staff. The ideal candidate will have a proven track record of successfully managing teams, driving business growth, and implementing strategic initiatives.
Key Responsibilities:
- Leadership and Management: Lead and motivate a team of staff in various areas of responsibility, providing guidance, coaching, and development opportunities.
- Business Growth: Plan and organize daily operations to drive business growth, increase member satisfaction, and improve overall efficiency.
- Compliance and Risk Management: Identify and investigate compliance issues, ensuring adherence to regulatory requirements and minimizing risk exposure.
- Human Resources: Hire, train, direct, and motivate staff, fostering a positive and inclusive work environment.
- Credit and Loan Administration: Authorize loan and credit applications, ensuring sound lending practices and maintaining high levels of customer satisfaction.
- Customer Service: Address customers' complaints or concerns, providing exceptional service and resolving issues promptly and professionally.
Requirements:
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 2 years to less than 3 years of experience in a related field, preferably in a credit union or financial institution.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze complex data and make informed decisions.
Salary: The estimated salary for this position is $70,000 - $90,000 per year, depending on qualifications and experience.
Benefits:
- Health Benefits: Comprehensive health, dental, and vision care plans.
- Financial Benefits: Life insurance, pension plan, and competitive compensation package.
- Professional Development: Opportunities for training and professional development to enhance your skills and career advancement.
Work Environment:
As a Business Operations Manager with Victory Credit Unions, you will be working in a fast-paced and dynamic environment, interacting with staff, members, and external partners. You will have the opportunity to contribute to the growth and success of our organization, while enjoying a challenging and rewarding career.
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