Digital Product Lead for Reporting Analytics
1 week ago
Compass Group Canada, a leading foodservice and support services company, is seeking an experienced Digital Product Lead for Reporting Analytics to join our dynamic team. With over 625,000 employees across the globe, we're one of the largest employers in the world.
We operate in various sectors, including schools, hospitals, office buildings, senior living communities, tourist attractions, sports venues, and remote camps. Our presence spans major cities, remote work sites, and everywhere in between – doing business in Canada and 50+ other countries.
The Digital Products team at Compass Group Canada is dedicated to creating remarkable customer experiences through innovative technology products and services. As a member of this team, you'll be part of a group that rapidly grows and supports technology innovation across North America. We bring together user experience designers, developers, data scientists, project managers, business analysts, marketers, and technology implementation managers who share a human-centric approach to rethink what's possible in technology innovation and consumer engagement within the foodservice and hospitality industries.
About the RoleThis role focuses on supporting our Reporting team by bringing an outcomes-based approach to how we think about and deliver analytics and reporting to internal stakeholders. As a high-performing problem solver with a shared vision, you'll drive the digital future in hospitality by building diverse products and solutions for consumers.
We have a set of core products, including customer mobile apps, operator configuration tools, third-party integrations, and order fulfillment technology. Additionally, we invest in emerging technologies like AI, IoT, and frictionless retail, where we explore and develop the future of hospitality and technology.
As our ideal candidate, you will:
- Own the vision, strategy, planning, execution, and launch of performance reporting tools.
- Advocate for our users, working across sectors and stakeholders to deeply understand business questions they're trying to answer.
- Collaborate with data science, design, engineering (BE, FE, and data), user research, human insights, scrum managers, marketing, and business partners to deliver impact.
- Serve as the product leader for pods: road mapping, prioritizing feature backlogs, tracking and reporting KPIs and business metrics.
- Communicate new product releases to internal and external stakeholders.
To be successful in this role, you'll need:
- Minimum 3 years of experience in digital product management and analytics, with a proven track record of building reporting and dashboards that deliver outcomes instead of requirements.
- Track record of using qualitative and quantitative data to prioritize and drive decision-making.
- Experience working with a wide variety of stakeholders, including executive team members.
We are committed to fostering a diverse workforce representative of the communities we serve. All qualified candidates are encouraged to apply without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Aboriginal status, age, disability, or accommodation needs.
$115,000 - $130,000 per year, depending on location and experience.
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