Inventory Management Specialist

2 weeks ago


Golden Horseshoe, Canada Deckers Brands Full time

At Deckers Brands, we strive to revolutionize the retail experience by harnessing our passion and love for UGG. Our mission is to bring the UGG brand to life through every interaction and push industry boundaries by delivering unparalleled customer experiences. As a member of the Deckers Family, you represent our brands and create unique, personalized shopping experiences.

In your role as an Inventory Manager, you will assist the Store Manager in achieving and exceeding the store's fiscal business plan by executing sales and productivity strategies. You will be responsible for replenishing and displaying products on the sales floor while adhering to our Visual Merchandising standards. When interacting with customers, provide exceptional service in accordance with our Service Training Program, greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge.

Key Responsibilities:
  • Maintain a positive, cheerful attitude with customers and team members
  • Promote the store and brand image in all interactions
  • Ensure the highest level of customer service possible as outlined in our Service Training Program

Some of your key responsibilities include: communicating effectively with customers, team members, management, and corporate stakeholders; prioritizing brand and product knowledge training in customer interactions; escalating any special customer requests regarding product or service to management; possessing excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers; demonstrating excellent team-building skills; and being flexible with your schedule and hours to meet the needs of the business.

Requirements:
  • Proficient in Microsoft Office suite of tools and applications
  • Valid driver's license

We are committed to diversity, equity, and inclusion in the workplace and welcome applications from qualified individuals from diverse backgrounds. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.



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