Senior Retail Operations Manager

1 week ago


Vaughan, Ontario, Canada Savers Full time

About the Role

We are seeking an experienced Senior Retail Operations Manager to join our team at Savers/Value Village. As a key member of our operations team, you will be responsible for overseeing daily store operations, managing a team of retail staff, and driving sales growth.

Responsibilities

  • Lead a team of retail staff to achieve sales targets and operational excellence
  • Develop and implement strategies to improve customer experience and increase sales
  • Manage inventory levels, merchandising, and visual display
  • Conduct performance evaluations and provide coaching to staff
  • Maintain a safe and healthy work environment

Requirements

  • 3+ years of retail management experience
  • Proven track record of sales growth and team leadership
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment

What We Offer

  • A competitive salary of $55,000 - $65,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • A generous paid time off policy
  • The opportunity to work for a leading thrift retailer with a strong commitment to sustainability

About Us

Savers/Value Village is a leading thrift retailer with over 300 stores across North America. We are dedicated to providing quality second-hand goods to our customers while also supporting local communities through donations and partnerships.



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