Financial Services Representative
2 weeks ago
We are seeking a highly skilled and motivated Financial Services Representative to join our team at Lendcare, a subsidiary of goeasy Ltd. In this role, you will provide exceptional customer service to our clients, answering their questions and addressing their concerns regarding personal loans.
The ideal candidate will have a strong background in customer service and sales, with excellent communication and problem-solving skills. You will work in a fast-paced environment, responding to customer inquiries and resolving issues efficiently.
Key Responsibilities:
- Provide top-notch customer service to our clients
- Respond to customer inquiries and resolve issues in a timely manner
- Work closely with our team to achieve sales and customer satisfaction goals
- Develop and maintain a comprehensive knowledge of our services and products
Requirements:
- 1 year of experience in customer service or sales
- Financial services background is an asset
- Excellent communication and interpersonal skills
- Proven problem-solving skills and ability to work in a team environment
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Full-time availability to work in our Pickering, ON head office
Schedule: Monday - Friday, rotating schedules 9AM - 5PM and 11AM - 7PM; one Saturday/month
At goeasy, we believe in creating a workplace where everyone can bring their best self to work. We are committed to diversity, inclusion, and equal opportunity employment.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
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