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Manager, Student Writing, Communication and Learning Support Specialist

1 month ago

Toronto, Ontario, Canada OCAD University Full time
Job Title: Manager, Student Writing, Communication and Learning Support

Job Summary:

We are seeking a highly skilled and experienced Manager, Student Writing, Communication and Learning Support to join our team at OCAD University. The successful candidate will be responsible for leading a diverse portfolio of student-facing programs and initiatives that support undergraduate and graduate student writing, communication, and language skills development in studio-based art and design education.

Key Responsibilities:

  • Develop and implement a vision and multi-year plan for student-facing program areas, including writing, language, academic communication, and learning programs and initiatives.
  • Conduct needs assessments and develop and oversee the implementation of program monitoring and evaluation processes to track, assess, and report on co-curricular program activities.
  • Develop collaborations and partnerships with stakeholders across the university community to inform the creation of responsive, well-integrated programs and services for undergraduate and graduate students.
  • Hire, train, and supervise WLC staff, including setting goals and objectives, monitoring progress, evaluating employee performance, coaching, and fostering professional development.
  • Facilitate ongoing critical reflection and lead the development and integration of decolonizing, anti-racist, accessible, and translingual approaches and pedagogies across all student-facing program areas.
  • Manage the WLC budget, participate in annual budget planning processes, and work with relevant staff to fulfill budget reporting requirements.

Qualifications:

  • Graduate degree in a related field (i.e., Education, Applied Linguistics, Language Teaching, Writing Studies) or equivalent.
  • A minimum of five (5) years of progressive experience working in a post-secondary writing centre, English language support unit, or similar designing and delivering student academic support programs.
  • Knowledge of best practices in multilingual pedagogy with experience developing co-curricular post-secondary English language learning programs and an understanding of the barriers and support needs of post-secondary students studying in a second language.
  • Knowledge of visual rhetoric and familiarity with and prior experience working within the curricular context of an art and design education institution.

What We Offer:

  • Comprehensive benefits package for you and your dependents.
  • Pension plan matching to help you plan for your future.
  • Employee Assistant Program to support you on any work or personal-related matters.
  • A Wellness Fund to support your health and well-being.
  • Vacation and an additional paid time off during the University's Winter Closure.
  • Access to LinkedIn Learning to support your growth.