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Area Revenue Manager, Fairmont Pacific Northwest Hotels

1 month ago

Vancouver, British Columbia, Canada Accor Full time

Revenue Management Expertise

As an Area Revenue Manager with Fairmont Pacific Northwest Hotels, you will play a key role in maximizing revenue and profitability across our portfolio of luxury hotels. This includes Fairmont Waterfront, Fairmont Hotel Vancouver, Fairmont Pacific Rim, Fairmont Empress, and Fairmont Vancouver Airport.

Key Responsibilities

  • Align revenue management strategies across our five hotels to drive business growth and profitability.
  • Develop and implement long-term plans with the Director of Sales and Marketing (DOSM) and revenue management team, including selling strategies and rate parameters.
  • Chair weekly revenue management meetings to optimize profitability decisions and manage wash.
  • Contribute to the strategic planning, marketing planning, and budgeting process.
  • Assist in the mentorship and training of revenue management analysts.
  • Optimize hotel and corporate pricing strategies through management of pricing levels, stay restrictions, and other tactics.
  • Provide direction and support for leisure and business travel sales managers to determine effective and engaging rate offers.
  • Collaborate with marketing teams to ensure the best exposure for various offers.
  • Ensure combined inventory and pricing strategies are rational among cluster properties and in relation to the competition.
  • Work with the Pacific Northwest revenue management team to define optimal business mix based on demand patterns.
  • Track and analyze competitive set pricing and yield strategies to predict market changes.
  • Continuously analyze changing channel distribution models and their impact on consumer booking trends.
  • Coordinate with brand distribution teams to ensure efficient delivery of reservations to the central reservation system.
  • Complete special projects to find new revenue-generating opportunities, including restaurant revenue management and spa revenue management.
  • Liaise with reservations, front office, events, and sales teams to ensure exceptional guest service while maximizing profit.
  • Prepare accurate and timely analytical reports.
  • Stay current with industry changes and their impact on demand, including customer industries.
  • Participate in departmental and self-guided training and development.
  • Prepare weekly, monthly, quarterly, and annual reports as required.

Requirements

  • Strategic thinking with proven ability to move strategy into action.
  • Comfortable in discussion forums, able to present ideas succinctly and convincingly.
  • Proven experience in analysis and problem-solving required.
  • Team building skills and proven track record essential.
  • Self-study and independent work ethics required.
  • Highly organized with the ability to manage multiple priorities under time constraints.
  • Strong experience in automated systems, PCs, and office products, including Excel and Word.
  • Knowledge of Fairmont Sales & Property Management automation, including Property Manager, CRS, OXI Interfaces, Passkey, Opera products, and IDeaS revenue management system.
  • Previous experience in revenue management an asset. Minimum of 2 years' experience as Sales Manager, Front Office Manager, or Reservations Manager; or 2 years' experience in a related area.
  • University/College degree in a related discipline preferred.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.