Deposit Operations Team Lead
7 days ago
About This Role:
Insight Global is seeking a highly skilled Senior Manager, Deposit Operations to join our team in Vancouver, BC.
Responsibilities:
- Lead and coordinate daily tasks for the deposit operations team, ensuring efficient onboarding of clients and addressing EFT inquiries.
- Support the team in investigating fraud issues and managing client communications through the general mailbox.
- Collaborate with third-party vendors such as Fiserv DNA and Portfolio Plus for system upgrades and user testing.
- Conduct daily audits and balance department transactions, providing regular reports on workload and efficiency to management.
- Participate in enterprise-wide projects, leveraging expertise to guide initiatives impacting Deposit Operations.
Requirements:
- 5-10 years of relevant experience in deposit operations.
- 1-5 years in people leadership.
- Advanced experience with Fiserv DNA (book of record) and Central 1's online banking platform.
- Knowledge of the legal, regulatory, and operational environment of the deposit business.
- Experience with reporting to auditors and regulators, including OSFI, CRA, and CDIC.
- Proficiency in Excel for reporting and data analysis.
Nice to Have:
- Experience with Cannex Deposit Broker channel.
- Portfolio Plus banking platform skills.
- Bilingual English and French language skills.
- Understanding of Agile methodologies and tools.
Salary:
$90,000 - $110,000 per year, depending on experience.
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