Receptionist - Customer Service Representative
1 month ago
About PARC Retirement Living
PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We're seeking a Receptionist to join our PARC Resident Services team at Cedar Springs PARC in North Vancouver.
About the Role
As a Receptionist, you will be the communication hub of the community, responsible for creating a warm and welcoming atmosphere by greeting residents and visitors. You will perform a variety of administrative and support services in a professional, courteous, efficient, and organized manner.
Key Responsibilities
- Creating a positive first impression for residents and visitors
- Performing administrative tasks, such as answering phone calls, responding to requests, and managing the residence driver's schedule
- Assisting with recreation programs and events
- Supporting Food Service, Housekeeping, and other departments as requested
- Responding to emergency calls and assisting with security issues
What We Offer
At PARC Retirement Living, we offer a supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can. Our benefits package includes Extended Health, Vision, Dental, Life, AD&D, and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family, and way of life.
Requirements
- Grade 12 education or equivalent
- At least two years of reception experience in a similar environment, with a strong focus on customer service
- Exceptionally strong computer skills, including Microsoft Word, Excel, Outlook, and Publisher
- Current First Aid and CPR certifications, along with WHMIS
- Ability to work in a fast-paced environment and manage competing priorities
What We're Looking For
We're looking for an upbeat and engaged team member who brings positive energy to all that they do. If you're a professional with a passion for customer service and a desire to make a positive difference in seniors' lives, we'd love to hear from you.
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