Salesforce Developer

2 weeks ago

Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

At the Ontario Teachers Insurance Plan (OTIP), we believe that our employees are our greatest asset. That's why we're looking for a highly skilled Salesforce Developer to join our team.

The successful candidate will be responsible for building applications with no-code and code without compromise. As a Salesforce Developer, you will be part of OTIP's TE Digital team, delivering innovative customer experiences using a mix of Salesforce and industry standard tools to solve complex business problems.

Key Responsibilities
  • Design, develop and implement Salesforce CRM solutions that support OTIP initiatives.
  • Collaborate with key stakeholders across the business, identify and gather their requirements and needs, and translate them into technical specifications and Salesforce CRM solutions.
  • Create custom objects, fields, workflows, automations, and reports.
  • Develop, maintain, and optimize integrations between Salesforce CRM and other systems, ensuring data integrity and seamless data flow.
  • Conduct testing and debugging activities to ensure reliability and performance of Salesforce CRM solutions.
  • Troubleshoot and resolve technical issues related to Salesforce CRM implementation, integrations, and data management.
  • Resolve incidents and problem tickets related to Salesforce CRM solutions.
  • Work with the TE Security team to maintain the security and integrity of OTIP's Salesforce CRM solutions.
  • Contribute to technical documentation.
  • Support training on platform capabilities and features and support the creation of training materials.
  • Support the Salesforce Administrator, as needed.
  • Keep the Salesforce implementations updated with the latest releases as per OTIP requirements.
  • Monitor and stay current with Salesforce CRM best practices, new features and updates and proactively identify opportunities to enhance OTIP's Digital Solutions, improve efficiency and effectiveness.
Requirements
  • At least 2 years of development experience working with Salesforce CRM platforms.
  • Expertise in building, deploying, and optimizing LWC.
  • Strong understanding of Salesforce sharing and security, including but not limited to roles, profiles, permissions.
  • Demonstrate understanding of cloud technology fundamentals and cloud-based security concepts.
  • Knowledge of agile methodologies and tools.
  • Highly analytical individual with advanced problem-solving skills and strong attention to detail.
  • Highly motivated communicator with strong customer service acumen, capable of coordinating multiple external technology and business partners.
  • Knowledge of Azure DevOps, and DevOps processes & toolsets (like Gearset, Copado).
  • A bachelor's degree in a relevant field.

If you're a motivated and detail-oriented Salesforce Developer looking for a new challenge, please apply online. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals.

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