Hotel Operations Manager

2 weeks ago


Camrose, Alberta, Canada Camrose Motel Full time
Job Description

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at the Camrose Motel. As a key member of our staff, you will be responsible for supervising hotel operations, ensuring exceptional guest experiences, and maintaining a positive work environment.

Company Overview

The Camrose Motel is a family-owned business committed to providing excellent service and comfortable accommodations to our guests. We value our employees and strive to create a supportive and inclusive workplace.

Salary

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications.

Job Responsibilities
  • Guest Services: Provide exceptional customer service, respond to guest complaints, and resolve issues promptly.
  • Staff Supervision: Supervise and train hotel staff, including housekeeping, front desk, and maintenance personnel.
  • Operations Management: Oversee daily hotel operations, ensure efficient use of resources, and maintain high standards of cleanliness and safety.
Required Skills and Qualifications

To be successful in this role, you must have:

  • Excellent communication and interpersonal skills;
  • Proven experience in hospitality management or a related field;
  • Able to work effectively in a fast-paced environment;
  • Strong problem-solving and conflict resolution skills;
  • Ability to multitask and prioritize tasks efficiently;
  • High school diploma or equivalent required; post-secondary education an asset.
Benefits

The Camrose Motel offers a competitive benefits package, including:

  • Free parking;
  • Opportunities for professional development and advancement;
  • Flexible scheduling and work-life balance;
  • Discounted room rates and other employee perks.

This is an excellent opportunity to join a dynamic team and grow your career in the hospitality industry. If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest experiences, we encourage you to apply.



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