Director of Experience Strategy

3 days ago

Mississauga, Ontario, Canada Compass Canada Full time
Design Director, Experience Strategy

We're seeking a visionary Design Director to lead our Experience Strategy team at Compass Canada. As a key member of our design leadership team, you'll be responsible for shaping the future of our customer experiences and driving innovation across our organization.

Key Responsibilities:

  • Envision and develop emerging experiences that challenge the status quo and drive business growth.
  • Collaborate with leadership and stakeholders to identify high-potential opportunity spaces and themes.
  • Lead the Experience Design Lab, inspiring a diverse team of designers to think creatively and push boundaries.
  • Develop a repeatable approach to identify new initiatives, envision experiences, and graduate projects into actual products.

Requirements:

  • Experience in turning research insights into designs that address needs and opportunities.
  • Basic understanding of research methods.
  • Knowledge and experience integrating accessibility from UX to Engineering is a plus.
  • Experience in building design systems for multiple products/platforms.
  • Expertise in overseeing and supporting the development of a cross-functional Design System.
  • Knowledge integrating a Design System team with Engineering.
  • Plus: Experience in building an in-house integrated Design System and processes.
  • Strong understanding of delivery and execution within Agile and SCRUM methodologies.
  • Experienced in and enjoy the day-to-day grind.
  • Experience advocating for Data, Insights, and UX to be thought-partners for Product and Digital Strategy.
  • Experienced peer to Product Directors to shift from reactive scope of work to leading proactive initiatives.
  • Value unique perspectives & building diverse teams.
  • Experienced in managing a remote and diverse team and building culture around it.
  • Experience building a team that has complementing skills.
  • Empower Mgrs to own Product UX/UI Experience decisions.

About Compass Canada:

Compass Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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