Technical Analyst, Recruitment AI Specialist

2 days ago

Brampton, Ontario, Canada Loblaw Companies Ltd - Head Office Full time
Job Title: Technical Analyst, Recruitment AI

We are seeking a highly skilled Technical Analyst to join our People Process & Technology team. As a key member of our team, you will play a critical role in supporting the development and deployment of our Workday system, with a focus on recruitment automation.

About the Role:

This is a dynamic opportunity to work with our Senior Manager, People Process & Technology, to drive our recruitment technology initiatives and contribute to the success of our organization. As a Technical Analyst, you will be responsible for ensuring the integrity and overall system operation of our Workday environment, through configuration, support, testing, training, analysis, and solutioning.

Key Responsibilities:
  • Support and continuously improve the recruitment functions of our HRIS and ATS platforms, with a strong focus on maintaining core systems and enhancing or deploying new features.
  • Perform day-to-day operational tasks, ensure smooth workflow, and promptly resolve any operational issues that may arise.
  • Triage and solution for end users, business partners, and administrative issues, including short-term workarounds and long-term comprehensive solutions.
  • Collaborate with stakeholders to recommend and implement new functionalities or revisions to existing functionalities, aiming to increase the utilization of current and future capabilities.
  • Document and maintain operational procedures.
  • Support management teams in both tactical and strategic initiatives, personally driving the implementation of suggested improvements.
  • Continuously expand knowledge of HRIS and ATS functionalities by utilizing online courses and training platforms to provide effective solutions and high-quality operational support.
  • Coordinate and support periodic system releases, including assessing, documenting, and testing new features and functionality.
Requirements:
  • Between 1-3 years of hands-on experience with a range of recruiting and HR technologies, including Applicant Tracking Systems (ATS), HRIS or HCM platforms, CRMs, and related software. Previous experience with Workday Recruitment and Paradox AI is a significant advantage.
  • Post-secondary degree in a related field of study or equivalent combination of education and experience.
  • Strong interpersonal and time management skills, with the ability to prioritize tasks and meet multiple deadlines in a fast-paced environment.
  • Analytical and solution-oriented, with the ability to define inputs, consolidate/analyze data, and develop effective solutions.
  • Ability to work independently, demonstrating a strong sense of ownership and accountability for outcomes.
  • Strong commitment to teamwork, with the ability to build effective working relationships.
  • Attention to detail and professionalism in handling confidential data, maintaining strict confidentiality, and exercising tact.
What We Offer:

We are a diverse and dedicated group of technology professionals who nurture a friendly and inclusive work environment where you can be yourself. Our employees' development is at the core of our business, offering endless possibilities for growth, learning, and mobility.

We offer a competitive compensation and benefits package, a hybrid work environment, and a range of perks, including a Colleague Discount Program, Tuition Reimbursement Program, Employee Share Ownership Plan, Retirement Plan, Vacation Purchase Plan, and discounts on gym memberships and other services.

If you are a motivated and detail-oriented individual with a passion for technology and recruitment, we encourage you to apply for this exciting opportunity to join our team.

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