Enterprise Windows Desktop Specialist
2 weeks ago
We are seeking a highly skilled Windows Endpoint Specialist to join our EUT Endpoint Platform Squad. The ideal candidate will have a strong background in the Microsoft Windows stack on the Enterprise and experience with SCCM OSD orchestration and software delivery concepts.
This role is responsible for developing and implementing endpoint-related technologies into the firm, ensuring solutions meet security, supportability, and performance requirements, and sustaining existing systems by providing level-3 support.
- Key Responsibilities:
- Develop and implement endpoint-related technologies into the firm.
- Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large.
- Ensure that we meet the business's expectations of high availability, performance, and overall user experience.
- Sustain existing systems by providing level-3 support to help investigate and identify the root cause for escalated issues.
- Create, review, maintain, and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them.
Requirements:
- Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019.
- Expertise with SCCM OSD orchestration and software delivery concepts.
- Advanced PowerShell scripting skills.
- Experience with Windows 10/11 Intune Modern Management.
- Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.
- Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS/NRPT, PKI/CA, RADIUS, NPS, etc.
- Strong troubleshooting mindset (i.e., parsing event logs, SysInternals tools, analyzing memory dumps, etc.).
- Experience automating workflows and providing self-service capability.
- Client/Server hardware knowledge and management in an enterprise environment.
- Experience designing technical solutions to meet complex business requirements.
- Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etc.
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