Enterprise Windows Desktop Specialist

2 weeks ago


Québec, Quebec, Canada ALLTECH CONSULTING SVC INC Full time
Job Overview

We are seeking a highly skilled Windows Endpoint Specialist to join our EUT Endpoint Platform Squad. The ideal candidate will have a strong background in the Microsoft Windows stack on the Enterprise and experience with SCCM OSD orchestration and software delivery concepts.

This role is responsible for developing and implementing endpoint-related technologies into the firm, ensuring solutions meet security, supportability, and performance requirements, and sustaining existing systems by providing level-3 support.

  • Key Responsibilities:
  • Develop and implement endpoint-related technologies into the firm.
  • Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large.
  • Ensure that we meet the business's expectations of high availability, performance, and overall user experience.
  • Sustain existing systems by providing level-3 support to help investigate and identify the root cause for escalated issues.
  • Create, review, maintain, and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them.

Requirements:

  • Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019.
  • Expertise with SCCM OSD orchestration and software delivery concepts.
  • Advanced PowerShell scripting skills.
  • Experience with Windows 10/11 Intune Modern Management.
  • Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.
  • Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS/NRPT, PKI/CA, RADIUS, NPS, etc.
  • Strong troubleshooting mindset (i.e., parsing event logs, SysInternals tools, analyzing memory dumps, etc.).
  • Experience automating workflows and providing self-service capability.
  • Client/Server hardware knowledge and management in an enterprise environment.
  • Experience designing technical solutions to meet complex business requirements.
  • Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etc.


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