Sales and Service Representative
3 weeks ago
About the Role
We are seeking a highly skilled Counter / Inside Salesperson to join our team at EMCO Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering questions, and processing orders in a fast-paced environment.
Key Responsibilities
- Provide sales support to customers who visit our counters and on the phone
- Maintain, stock, and keep the counter sales area clean and organized
- Research products for customers and provide recommendations
- Assist with entering, picking, and packing sales orders
- Maintain and clean the counter area, including merchandising displays
- Inform the purchasing team when stock levels are low
- Follow up on backorders with vendors and provide customers with accurate delivery dates
- Process returns and warranty claims in compliance with procedures
Requirements
- Grade 12 diploma or equivalent, with a college or university degree as an asset
- Experience in customer service or counter sales
- Excellent customer service and verbal communication skills
- Ability to learn and operate software systems used to process orders
- Experience working in a fast-paced environment
- Basic math skills and attention to detail
About EMCO Corporation
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, competitive salary, benefits, and profit sharing, as well as opportunities for growth and development.
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