Operational Excellence Specialist

3 weeks ago


Surrey, British Columbia, Canada Fraser Health Full time

About the Role

We are seeking a highly skilled Operational Excellence Specialist to join our team at Fraser Health.

Job Summary

The Operational Excellence Specialist will play a key role in reviewing and enhancing the quality of staffing services provided across Fraser Health. This includes assessing and implementing process, resource, and structure changes to improve service delivery.

Main Responsibilities

  • Supports learning needs assessments and develops education plans for staff
  • Assists with assessment and implementation of service needs, including new unit development and modifications to existing units
  • Conducts regular quality audits on staffing services systems and processes
  • Plans and schedules educational activities and tracks attendance
  • Evaluates and monitors statistical reporting and performance metrics
  • Develops plans to implement changes in conjunction with Staffing Leaders and Clinical Managers
  • Reviews and recommends process changes for workflow and staffing levels
  • Supports knowledge transfer and integration across systems and client applications

Qualifications

  • Graduation of a two-year diploma program related to administration, supplemented with three years of related experience, or an equivalent combination of education, training, and experience
  • Demonstrated leadership practices, including clear, caring, and courageous behavior
  • Professional/Technical Capabilities: demonstrated experience with computer and staffing software programs, demonstrated knowledge of collective agreement provisions

Benefits

Fraser Health offers a competitive salary range of $60,000 - $80,000 per year, depending on qualifications and experience.



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