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Retail Store Supervisor Job Description
At Northwest Timbermart, we are seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our sales goals are met.
Key Responsibilities:
- Assign sales workers to duties and oversee their performance
- Hire and train or arrange for training of staff, ensuring they have the necessary skills to provide excellent customer service
- Authorize return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages
- Establish work schedules and supervise and co-ordinate activities of workers
- Provide customer service and ensure that our customers receive a positive experience
Requirements:
- 1 year to less than 2 years of experience in a retail environment
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and make decisions quickly
- Attention to detail and ability to multitask
Benefits:
- Dental plan
- Vision care benefits
- Life insurance
Work Environment:
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
Personal Suitability:
- Client focus
- Flexibility
- Organized
- Reliability
- Team player
