Receptionist - Front Desk Coordinator

2 weeks ago


Calgary, Alberta, Canada Nolan Hill Gates Physiotherapy and Massage Clinic Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Nolan Hill Gates Physiotherapy and Massage Clinic. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for patients and staff.
  • Customer Service: Provide excellent customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Scheduling and Appointments: Schedule and confirm appointments, ensuring that patients are seen in a timely manner.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Communication: Answer telephone calls, relay messages, and communicate with patients and staff in a professional and courteous manner.
  • Financial Transactions: Process payments, manage cash and credit transactions, and maintain accurate financial records.
  • Office Supplies and Maintenance: Order and maintain office supplies, ensuring that the front desk area is well-stocked and organized.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Language: English
  • Work Hours: 35 hours per week


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