Retail Store Operations Manager

2 weeks ago


Toronto, Ontario, Canada Asian Food Centre Full time
Job Title: Retail Store Operations Manager

About the Role: We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Asian Food Centre. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our stores.

Key Responsibilities:
  • Assign sales teams to duties and responsibilities.
  • Hire, train, and develop staff to achieve optimal store performance.
  • Manage cash handling procedures, including authorizing payments and maintaining accurate records.
  • Order merchandise and maintain inventory levels to meet customer demand.
  • Establish work schedules to ensure adequate staffing levels.
  • Sell products and services to customers while providing exceptional customer service.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints and supply chain issues in a timely and professional manner.
  • Supervise and coordinate activities of store staff to achieve targets and objectives.

Requirements:
  • 5-10 years of experience in retail store management or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and meet deadlines.
  • Strong problem-solving and conflict resolution skills.
  • Ability to manage multiple priorities and tasks simultaneously.
  • Degree in Business Administration or a related field (an asset).

Working Conditions:
  • Fast-paced environment with high levels of customer traffic.
  • Must be able to stand for extended periods and walk extensively throughout the store.
  • Manual lifting and carrying of heavy loads may be required.

What We Offer:
  • A competitive salary range of $60,000 - $80,000 per annum.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a diverse team of professionals.
  • A comprehensive benefits package, including health, dental, and vision coverage.

How to Apply: If you are a motivated and results-driven individual with a passion for retail excellence, please submit your application, including your resume and cover letter, to us.

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