Retail Store Operations Manager
2 weeks ago
About the Role: We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Asian Food Centre. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our stores.
Key Responsibilities:
- Assign sales teams to duties and responsibilities.
- Hire, train, and develop staff to achieve optimal store performance.
- Manage cash handling procedures, including authorizing payments and maintaining accurate records.
- Order merchandise and maintain inventory levels to meet customer demand.
- Establish work schedules to ensure adequate staffing levels.
- Sell products and services to customers while providing exceptional customer service.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve customer complaints and supply chain issues in a timely and professional manner.
- Supervise and coordinate activities of store staff to achieve targets and objectives.
Requirements:
- 5-10 years of experience in retail store management or a related field.
- Excellent communication and interpersonal skills.
- Able to work under pressure and meet deadlines.
- Strong problem-solving and conflict resolution skills.
- Ability to manage multiple priorities and tasks simultaneously.
- Degree in Business Administration or a related field (an asset).
Working Conditions:
- Fast-paced environment with high levels of customer traffic.
- Must be able to stand for extended periods and walk extensively throughout the store.
- Manual lifting and carrying of heavy loads may be required.
What We Offer:
- A competitive salary range of $60,000 - $80,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a diverse team of professionals.
- A comprehensive benefits package, including health, dental, and vision coverage.
How to Apply: If you are a motivated and results-driven individual with a passion for retail excellence, please submit your application, including your resume and cover letter, to us.
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