Senior Business Improvement Analyst
4 days ago
Business Overview
Scotiabank, a leading bank in the Americas, is guided by its purpose: 'for every future.' The company helps its customers, their families, and their communities achieve success through various advice, products, and services.
Salary Range
We offer a competitive rewards package with an estimated salary of $100,000-$120,000 annually. Our performance bonus, Employee Share Ownership Program, and Pension Plan Matching demonstrate our commitment to recognizing employee contributions.
Job Description
This role involves driving excellence and continuous improvement across Global Payment Operations. As a Senior Business Improvement Analyst, you will work closely with cross-functional teams to identify, develop, and implement process documentation, best practices, and process improvements that enhance efficiency, productivity, and overall business performance.
Main Responsibilities
- Collaborate with teams to create and implement process documentation, best practices, and process improvements.
- Conduct thorough data analysis to identify trends, patterns, and areas for improvement, presenting actionable insights and recommendations to senior management and key stakeholders.
- Design and maintain performance metrics and dashboards to track the effectiveness of implemented strategies and initiatives.
- Develop and deliver persuasive presentations that clearly communicate findings, insights, and recommendations.
- Serve as a subject matter expert on best practices, providing guidance and support to junior analysts and other team members.
- Stay current with industry trends, regulatory changes, and emerging technologies to ensure Scotiabank remains competitive and compliant.
Required Skills and Qualifications
- Bachelor's degree in Finance, Business Administration, Economics, or a related field; an advanced degree (MBA or equivalent) is preferred.
- A minimum of 5-7 years of experience in banking, financial services, or management consulting, with a proven track record of success in driving excellence and continuous improvement.
- Exceptional analytical, problem-solving, and critical thinking skills, with the ability to synthesize complex data into actionable insights.
- In-depth knowledge of the banking industry, including products, services, and regulatory environment.
- Strong communication and presentation skills, with the ability to effectively convey complex concepts to non-technical audiences.
- Demonstrated ability to manage multiple projects, prioritize tasks, and work effectively under pressure.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with data visualization tools such as Tableau or PowerBI.
- A proactive, self-motivated, and detail-oriented mindset, with the ability to work both independently and collaboratively within a team.
Benefits
- An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
- A competitive rewards package with opportunities for career growth and development
- Access to training programs, workshops, and knowledge-sharing sessions, fostering a culture of continuous learning and professional development
Location
Toronto, Canada - Ontario
About Scotiabank
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
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