Administrative and Communication Coordinator

1 week ago

Mississauga, Ontario, Canada University of Toronto Full time

About the Role

The University of Toronto Mississauga is seeking an experienced Administrative and Communication Assistant to join their team. The successful candidate will serve as the first point of contact for students, staff, and faculty arriving at the Robert Gillespie Academic Skills Centre (RGASC).

As a key member of the RGASC team, you will play a vital role in providing exceptional customer service, responding to enquiries, and assisting with scheduling and program registration. Your excellent communication skills and ability to multi-task will enable you to effectively manage competing priorities and work collaboratively with colleagues to achieve team goals.

In addition to your administrative duties, you will also be responsible for creating content for the Centre's social media channels, updating the website, and designing promotional materials. Your creativity and attention to detail will ensure that all marketing materials accurately reflect the Centre's brand and values.

Responsibilities:

  • Acting as the first point of contact for general enquiries and resolving issues within the scope of the role
  • Liaising with internal and external contacts to troubleshoot/resolve escalated technical issues
  • Coordinating the preparation and distribution of promotional/outreach materials
  • Maintaining information on digital platforms
  • Serving as a resource to others by providing (non-supervisory) job-related guidance

Requirements:

  • Advanced College Diploma (3 years) or acceptable combination of equivalent experience
  • Minimum two years experience in a front-line administrative role, preferably within post-secondary education
  • Must show evidence of a commitment to equity, diversity, inclusion, and promotion of a respectful and collegial learning and working environment
  • Experience assessing client needs and directing them to the appropriate resources
  • Advanced skills in MS Office Suite, file management systems (i.e. SharePoint), learning management systems (i.e. Quercus) and Zoom
  • Experience working with scheduling and booking systems (WCOnline)
  • Demonstrated experience in managing a range of web publishing, communications and design tools (Drupal, Adobe Creative Cloud, Canva Pro)
  • Experience developing social media campaigns, including creating, producing and posting social media content, with particular emphasis on visually oriented social media (Instagram)
  • Knowledgeable of Inclusive Design for social media principles
  • Excellent organization, time management and decision-making abilities
  • Strong writing and communication skills

What We Offer:

  • A competitive salary ranging from $66,715 to $85,319 annually, depending on experience
  • An opportunity to work in a dynamic and diverse environment with a collaborative team
  • A comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off

About the University of Toronto Mississauga:

The University of Toronto Mississauga is a vibrant and inclusive community of scholars, researchers, and students who are passionate about making a positive impact in the world. As a leading research university, we are committed to advancing knowledge, promoting innovation, and fostering a culture of excellence and inclusivity. Our campus is located on the traditional territory of the Huron-Wendat, Seneca, and the Mississaugas of the Credit First Nation.

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