IT Professional
2 weeks ago
Job Summary
Khalsa IT Services is looking for a highly skilled IT Professional to join their team. In this role, you will be responsible for providing technical support to users, troubleshooting computer issues, and maintaining a problems and solutions log.
Key Responsibilities
- Respond to users experiencing difficulties with computer systems and provide assistance to resolve their issues
- Consult user guides, technical manuals, and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network, and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
Requirements
- 1 year to less than 2 years of experience in a related field
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
About Khalsa IT Services
Khalsa IT Services is a leading provider of IT services. We are committed to delivering high-quality solutions to our clients and providing a positive work environment for our employees.
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