Cleaning Services Director
1 week ago
Cleaning Services Manager
As a key member of the ISS Facility Services team, you will be responsible for managing the cleaning services to meet and exceed performance targets. This will involve maintaining day-to-day liaison with clients, providing direction and guidance to staff, and ensuring they can effectively carry out their roles.
Key Responsibilities:
- Provide direction, guidance, and support to all ISS staff to ensure they can carry out their roles effectively.
- Complete all relevant documentation and maintain accurate records for company systems, including sickness procedures, quality monitoring, food hygiene, training, and staff performance monitoring.
- Assist in the collation and completion of all Company reports and documentation in relation to the Services provided within the agreed timescales.
- Control and monitor sickness levels within the Contract and ensure that P&C processes are followed in managing sickness and absenteeism.
- Create, maintain, and enhance effective working relationships with all major stakeholders (colleagues, patients, visitors, PFI Partners & Trust Staff) to ensure satisfaction with our service.
- Plan, allocate, and evaluate work carried out by individuals under your control while managing annual leave requests and service demand.
- Manage and evaluate objectives and targets for the service as outlined in the business plan, participating in the preparation of plans, budgets, and forecasts.
Requirements:
- Management Degree or Higher Level Diploma and skill-based qualification or equivalent.
- Previous experience in managing a service contract.
- Previous experience in labour management.
Benefits:
- Company pension.
Working Hours:
- Day shift.
- Monday to Friday.
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