Current jobs related to Quality Experience Leader - Orillia, Ontario - OSMH

  • Quality Experience Leader: Regional Kidney Care Specialist

    2 weeks ago

    Orillia, Ontario, Canada OSMH Full time

    Job TitleQuality Experience Leader: Regional Kidney Care SpecialistAbout the JobIn this role, you will facilitate evidence-based practice and knowledge translation for all clinical and support staff to promote safe, quality care for our patients.Key ResponsibilitiesModel OSMH Mission, Vision and Values in alignment with the organization's strategic...

  • Dining Experience Leader

    1 month ago

    Orillia, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals is seeking a Dining Experience Leader to join our team in Orillia, Canada.Responsibilities:Lead a team of restaurant staff to provide excellent customer service and a welcoming atmosphere.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with management to optimize restaurant operations and improve...

  • Quality Experience Leader: Regional Kidney Care

    1 month ago

    Orillia, Ontario, Canada OSMH Full time

    Job SummaryThe Quality Experience Leader (QEL) is a key role at Orillia Soldiers' Memorial Hospital (OSMH) that facilitates evidence-based practice and knowledge translation for all clinical and support staff. This position provides leadership to quality improvement initiatives in partnership with interprofessional program teams and Clinical Educators.Key...

  • Quality Experience Director

    2 weeks ago

    Orillia, Ontario, Canada OSMH Full time

    Orillia Soldiers' Memorial Hospital (OSMH) is committed to providing a safe, healthy and supportive working environment. We are seeking a highly skilled Quality Experience Director to join our team.This role is responsible for facilitating evidence-based practice and knowledge translation for all clinical and support staff, promoting safe, quality care for...

  • Culinary Leader

    3 weeks ago

    Orillia, Ontario, Canada Mary Brown's Chicken Full time

    We are seeking a skilled Culinary Leader to join our team at Mary Brown's Chicken. This role involves coordinating special events, preparing and cooking meals, and ensuring the highest standards of food safety and quality.The ideal candidate will have a secondary education and at least 7 months of experience in a kitchen environment. Key responsibilities...

  • Dining Experience Director

    2 weeks ago

    Orillia, Ontario, Canada Pizza Hut Restaurant Full time

    We are seeking a Dining Experience Director to join our team at Pizza Hut.The successful candidate will have a proven track record of supervising and co-ordinating activities of staff in a fast-paced environment.The key responsibilities of this role include:Establishing efficient methods to meet work schedulesSupervising and training staff in job duties,...

  • Senior Team Leader

    4 weeks ago

    Orillia, Ontario, Canada Soul Restaurants Canada Inc Full time

    We are seeking a highly skilled Senior Team Leader to oversee the daily operations of our restaurant. The ideal candidate will have experience in supervising staff and maintaining high-quality food and service standards.Responsibilities include:Supervising and coordinating the activities of staff preparing and portioning foodTraining staff in job duties,...

  • Shift Team Leader

    3 weeks ago

    Orillia, Ontario, Canada KFC Restaurant Full time

    Job Title: Shift Team LeaderJob Summary:As a Shift Team Leader at KFC Restaurant, you will be responsible for ensuring the smooth operation of our store during your shift. This includes managing staff, maintaining high levels of customer service, and adhering to health and safety standards.Key Responsibilities:Manage a team of staff to achieve targets and...

  • Food Service Team Leader

    3 weeks ago

    Orillia, Ontario, Canada Pizzaville Full time

    Role OverviewAs a Food Service Team Leader at Pizzaville, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.Key ResponsibilitiesEstablish methods to meet work schedules and supervise staff who prepare and portion food.Train staff in job...

  • Food Service Team Leader

    4 weeks ago

    Orillia, Ontario, Canada Pizzaville Full time

    Pizzaville is seeking a highly skilled Food Service Team Leader to join our team.Key ResponsibilitiesEstablish effective work schedules to ensure seamless food service operations.Supervise and coordinate the activities of food preparation staff, focusing on productivity and quality control.Provide comprehensive training to staff on job duties, sanitation,...

  • Senior Hospitality Leader

    1 month ago

    Orillia, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Orillia is looking for a highly skilled Senior Hospitality Leader to join our management team. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a passion for delivering exceptional customer service.Key Responsibilities:Lead the restaurant team to achieve exceptional customer...

  • Operations Team Leader

    2 weeks ago

    Orillia, Ontario, Canada Mary Brown's Chicken Full time

    About Mary Brown's ChickenWe are a leading quick-service restaurant chain in Canada, known for our delicious fried chicken and friendly service.Job SummaryWe are currently seeking an Operations Team Leader to join our team at one of our locations. As a key member of our management team, you will be responsible for ensuring that our restaurant runs smoothly...

  • Customer Experience Ambassador

    2 weeks ago

    Orillia, Ontario, Canada Amplifon Full time

    Amplifon, a global leader in hearing care, is expanding its presence in the Canadian market. We are seeking a dedicated and passionate Customer Experience Ambassador to deliver exceptional customer service to individuals who require hearing care.About the Role:The ideal candidate will be responsible for guiding the customer journey, providing personalized...

  • Senior Organization Executive Leader

    4 weeks ago

    Orillia, Ontario, Canada Zeus Holdings Inc. Full time

    Overview of the Senior Organization Executive Leader Role at Zeus Holdings Inc.We are seeking a highly skilled and experienced Senior Organization Executive Leader to join our team. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and implementation of our organizational policies and programs.Key...

  • Business Development Leader

    4 weeks ago

    Orillia, Ontario, Canada Dollarama L.P. Full time

    Job Summary: We are seeking a highly skilled Business Development Leader to manage and oversee the daily retail store operation at Dollarama L.P.Key Responsibilities:To manage and oversee the daily retail store operation.To ensure that the standards of the store are in line with company guidelines and best practices.To perform other related duties as...

  • Senior Quality Improvement Specialist: Regional Kidney Care

    3 weeks ago

    Orillia, Ontario, Canada OSMH Full time

    We are seeking a dedicated individual to fill the role of Quality Experience Leader, supporting our Regional Kidney Care team at OSMH. As a key member of our quality improvement team, you will play a vital role in ensuring the highest standards of patient care.Key ResponsibilitiesProvide leadership and expertise in quality improvement initiatives,...

  • Retail Store Team Leader

    2 weeks ago

    Orillia, Ontario, Canada Petro Canada Full time

    We are seeking an experienced Retail Store Team Leader to join our team at Petro Canada. This is a dynamic and challenging role that requires strong leadership skills, attention to detail, and excellent communication abilities.Job OverviewThe Retail Store Team Leader will be responsible for overseeing the day-to-day operations of the retail store, ensuring...

  • Retail Store Team Leader

    2 weeks ago

    Orillia, Ontario, Canada Mr. Lube + Tires Full time

    Job Title: Retail Store Team LeaderWe are seeking an experienced and motivated Retail Store Team Leader to join our team at Mr. Lube + Tires.About the Job:The successful candidate will have a strong background in retail management, with experience supervising staff and managing store operations.This is a full-time position that requires the ability to work...

  • Fitness Studio Leader

    2 weeks ago

    Orillia, Ontario, Canada Anytime Fitness Orillia Full time

    About the RoleAs a Fitness Studio Leader at Anytime Fitness Orillia, you will be responsible for driving results through motivation and fun. You will lead a team and inspire them by fostering a trusting and positive environment while hitting key performance indicators (KPIs) that drive success.Key ResponsibilitiesSales: A large part of this role is centered...

  • Quality Assurance Inspector

    1 month ago

    Orillia, Ontario, Canada 311 FLSmidth Ltd. Full time

    Job SummaryThe Quality Control/Field Service Inspector position is a technical advisory role that serves in a capacity to external customers of 311 FLSmidth Ltd. on all post-sales activities.Key ResponsibilitiesUnder the supervision of the Quality/Field Service Manager, the day-to-day duties of the Field Service/Quality Technician include but are not limited...

Quality Experience Leader

1 month ago

Orillia, Ontario, Canada OSMH Full time
Job Summary

The Quality Experience Leader is responsible for facilitating evidence-based practice and knowledge translation for all clinical and support staff at Orillia Soldiers' Memorial Hospital (OSMH). This role provides leadership to quality improvement initiatives in partnership with interprofessional program teams and Clinical Educators. The Quality Experience Leader focuses on program/service-based goals and objectives, assisting teams and the entire organization to improve outcome measures and achieve quality goals.

Main Responsibilities

Model OSMH Mission, Vision and Values in alignment with the organization's strategic objectives.
Act as an expert resource to support organizational practices and quality standards.
Use Quality Improvement methodologies to develop and support corporate initiatives, including: Quality Improvement Plan, Strategic Plan and Accreditation.
Be an ambassador for and encourage employees to apply the OSMH Quality Framework.
Execute and evaluate projects, communicating successes and areas for improvement to applicable staff.
Partner with Program Managers to review and analyze incident reports and facilitate any required staff development, learning, or remediation.
Coordinate, consult on, and support the development of controlled documents (e.g. policies, procedures, standards of care, order sets, medical directives) for the Quality and Interprofessional Practice portfolio, assigned programs of coverage and areas of subject matter expertise or clinical experience.
Support care teams, working groups and committees to focus on achieving high standards of practice.
Facilitate transfer of evidence, knowledge, and skills to the practice setting.
Identify, define and facilitate practice changes to meet legislative/regulatory standards.
Monitor clinical performance related to practice standards, provide feedback and assess learning needs.
Facilitate, encourage, and evaluate staff professional development, incorporating clinical competence models (e.g. Benner, Miller, Halstead).
Conducts interprofessional practice or competency investigations.
Facilitates and participates in the recruitment process, including shortlisting candidates and conducting interviews with program leadership.
Coordinate learning opportunities for new hires and current staff.
Contribute to and conduct staff performance reviews where requested.
Liaise with community partners and/or stakeholders regarding common practices or workflows.
Engage in ongoing professional development and continuous learning.
Perform other duties as assigned by Manager/Director of Quality and Interprofessional Practice.

Qualifications

Undergraduate degree in a regulated health profession, health administration, or related field is required with a Graduate degree in Nursing, Education or related field preferred.
Member in good standing of a regulated health profession College required.
Continuing education or certification in the following areas preferred:
Quality Improvement methodologies (e.g. TOH, IHI, LEAN).
Data analysis.
Adult learning principles (e.g. TATA).
Management or Leadership.
Indigenous Cultural Safety.
Minimum five (5) years of clinical work experience within the acute care continuum with Strong clinical content knowledge, critical thinking, and professional judgement required.
Professional practice leadership and/or committee work required.
Leading, executing and coaching quality improvement initiatives preferred.
Working knowledge and appreciation of the following preferred:
OSMH Quality Framework.
OSMH Incident Management process.
Regulation and standards, including but not limited to HCCA, RHPA, Mental Health Act, TGLN, Coroner's Act, Accreditation Canada.
Philosophical alignment with OSMH Mission, Vision, and Values.
Participatory leadership style, including approachability, visibility and accessibility.
Excellent written and verbal English communication, including in situations that require diplomacy and discretion.
Data collection, analysis/interpretation and sharing to maximize understanding.
Excellent attendance and work performance record.
Effective teamwork, conflict resolution, problem-solving and decision-making skills.
Ability to build and sustain positive, respectful relationships with internal and external stakeholders.
Ability to facilitate positive change in high-acuity, fast-paced environments.
High degree of proficiency with the Microsoft Office 365.
Respect for protocol, professionalism, and confidentiality.
Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self-Directed Learning Opportunities.

Our Employees Enjoy

A professional practice environment.
A collaborative atmosphere with emphasis on teamwork.
Wellness initiatives.
Continuing education grants.
Employee recognition and assistance programs.
A competitive salary and benefits package.
Equal opportunities for growth and development.

Employment Equity

OSMH is committed to diversity and equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S persons and others who may contribute to a diverse workplace.

Accommodation in the Workplace

Orillia Soldiers' Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

Health & Safety Responsibilities

OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.
All team members must adhere to OSMH's Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.
Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.
As a condition of employment, new employees are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department.