Restaurant Team Lead

4 weeks ago


New Westminster, British Columbia, Canada Gong cha Full time
Job Description

Gong cha seeks a skilled Food Service Supervisor to oversee the daily operations of our food service establishment. The ideal candidate will have excellent leadership skills and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Staff Supervision: Supervise and co-ordinate activities of food preparation and portioning staff.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures.
  • Quality Control: Ensure that food and service meet quality control standards.
  • Customer Service: Address customer complaints or concerns.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports.
  • Scheduling: Establish work schedules.
  • Inventory Management: Order supplies and maintain inventory.
  • Health and Safety: Ensure health and safety regulations are followed.
Requirements
  • Leadership Skills: Ability to lead and motivate a team.
  • Customer Service: Excellent customer service skills.
  • Communication: Strong communication and interpersonal skills.
  • Time Management: Ability to multitask and prioritize tasks.
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
Working Conditions
  • Work Environment: Fast-paced food service establishment.
  • Physical Demands: Ability to work in a standing position for long periods.


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