Customer Financial Services Representative

1 month ago


Langley, Canada ICONIX Full time

About the Role

We are seeking a highly skilled and detail-oriented Customer Financial Services Representative to join our team at ICONIX. In this role, you will be responsible for implementing the company's credit and collection policies for designated accounts, monitoring and maintaining customer accounts within prescribed credit terms, and resolving outstanding accounts receivable issues in a timely manner.

Key Responsibilities

  • Implement credit and collection policies for designated accounts
  • Monitor and maintain customer accounts within prescribed credit terms
  • Resolve outstanding accounts receivable issues in a timely manner
  • Escalate high-risk accounts or claims and discrepancies to senior management
  • Reconcile and maintain customer accounts, resolve billing/pricing discrepancies, and unclaimed property

Requirements

  • Post-secondary diploma/degree or Credit Institute of Canada CCP Program Certification preferred
  • 2+ years related experience
  • Excellent computer skills for word processing and excel spreadsheet analysis
  • Ability to work with difficult customers and resolve problems and issues
  • Occasional travel to the US may be required

Why Choose ICONIX?

At ICONIX, we offer a dynamic and supportive work environment, competitive compensation, and a comprehensive benefits package. We are committed to helping our employees grow and develop their careers, and we offer opportunities for professional development and advancement.

Benefits

  • Base Pay: $60,300 - $69,200/Yr.
  • Market Competitive Compensation
  • Employee Incentive (Bonus) Plan
  • Retirement Savings Program
  • Comprehensive Health and Wellness Benefits
  • Employee Referral Program
  • Learning and Development
  • Employee Discount Programs


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