Restaurant Operations Manager

4 weeks ago


Toronto, Ontario, Canada A&W Food Service Of Canada Inc. Full time

Job Title: Food Service Supervisor

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at A&W Food Service Of Canada Inc. In this role, you will oversee the day-to-day operations of our restaurant, ensuring that food and service meet our high quality standards.

Key Responsibilities:

  • Establish Methods: Develop and implement efficient methods to meet work schedules and ensure seamless restaurant operations.
  • Supervise Staff: Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support as needed.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring they are equipped to provide excellent service to our customers.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, ensuring we have the necessary resources to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly and professionally.
  • Customer Service: Address customer complaints or concerns, providing a positive experience for our guests.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future improvements.
  • Reporting: Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year or equivalent experience
  • Work Environment: Fast-paced environment with standing for extended periods
  • Physical Capabilities: Attention to detail and ability to work in a team
  • Personal Suitability: Efficient interpersonal skills, flexibility, and a team player attitude

Work Conditions: 35 to 40 hours per week, permanent position

Language: English



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