Customer Service Liaison in Healthcare

7 days ago


Halifax, Nova Scotia, Canada IMP Group Full time

CAN-med Healthcare, a Canadian-owned distributor of medical and healthcare products, is seeking a skilled Customer Service Representative to join their team in Halifax, NS.

As a dynamic industry leader, we prioritize improving our customers' lives through innovative solutions and partnerships with healthcare providers.

The ideal candidate will possess excellent communication skills, be energetic and able to work independently or as part of a team. Key responsibilities include:

  • Responding to customer inquiries and processing orders
  • Developing and maintaining customer relationships
  • Providing exceptional service over phone, email, and in-person interactions
  • Collaborating with Sales Representatives and Logistics for seamless information flow
  • Offering product information and assistance with backorders, delivery dates, and returns

We offer:

  • Comprehensive health and dental benefits
  • RRSP contribution matching
  • Professional development and training opportunities

Requirements include:

  • High School Diploma or equivalent
  • Previous experience in customer service or the healthcare industry
  • Strong Microsoft Excel and Word skills
  • Superior oral and written communication skills

CAN-med values diversity and is committed to Employment Equity. We welcome applicants from underrepresented groups, including Aboriginal people, visible minorities, persons with disabilities, and women in underrepresented occupations.

Estimated Salary: $55,000 - $65,000 per year, depending on qualifications and experience.



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