Administrative Services Manager

4 weeks ago


Kamloops, British Columbia, Canada Ridgeview Lodge Community Full time
Job Title: Office Manager

At Ridgeview Lodge Community, we are seeking an exceptional Office Manager to join our team. This role is pivotal in bringing our core values of positivity, accountability, community, and caring to life.

Key Responsibilities:
  • Facilitate the move-in and discharge processes for residents and their families, ensuring the completion and compliance of necessary documents such as contracts and power of attorney.
  • Handle the processing of annual rent and additional charges to residents' accounts.
  • Generate billing for residents, and manage the reconciliation of invoices, payments, and tax documents.
  • Assist residents in exploring financial assistance options, including access to power of attorney, public guardian trustee services, and the updating of health card and provincial documents.
  • Address and resolve financial inquiries or concerns from residents, their families, and vendors, escalating complex issues to higher management as needed.
  • Keep precise records, provide monthly reports, and explain any discrepancies in accounts receivable and payable transactions.
  • Oversee a petty cash system and a trust fund for petty cash disbursements.
  • Create and manage Purchase Orders and maintain purchase journals.
  • Compile and submit bi-weekly payroll reports for timely payroll processing.
Requirements:
  • Educated with a diploma in Business Administration, Accounting, or a related discipline.
  • Highly skilled in MS Office (Outlook, Excel, Word), with a good understanding of HRIS, Yardi, and PCC systems.
  • Possess exceptional organizational skills and meticulous attention to detail, consistently meeting deadlines.
  • Demonstrates robust problem-solving abilities.
  • Well-versed in payroll processes, including time and attendance systems, and HR practices.
  • Knowledgeable about collective agreements and employment legislation related to pay.
  • Beneficial if you have previous experience in a healthcare environment.
What We Offer:
  • A competitive salary and vacation package.
  • Health & Dental benefits program.
  • RRSP with employer match.
  • Share Ownership and Reward Program (SOAR).
  • Employee Share Purchase Plan with company match.
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges.
  • A welcoming culture that values diversity and differing perspectives, experiences, and beliefs.

We are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Ridgeview Lodge Community provides an accessible candidate experience.

You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province.



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