Global Operations Business Transformation Manager

2 days ago


Toronto, Ontario, Canada Manulife Full time
Job Description

The Global Operations Business Transformation Manager plays a critical role in driving strategic initiatives across the organization. Reporting to the Director, Global Operations Strategy, this role supports the crafting, planning, and execution of global operations strategies. The successful candidate will be instrumental in navigating multiple priorities to enable strategy decisions, including analysis, leadership reporting, and presentations, as well as execution of strategic projects.

Key Responsibilities
  • Develop and maintain ongoing reporting and presentations to communicate key messages and metrics to stakeholders.
  • Support board reporting and other executive internal/external reporting functions.
  • Propose additional methods to improve against highly visible strategic KPIs and objectives.
  • Provide analytical support and oversee project execution for strategic initiatives.
  • Leverage internal support partners to enable achievement of overall Global Operations goals.
  • Work across different teams and with all levels of management to form relationships and business knowledge.
  • Fulfill business advisory role in supporting management across Operations in the development of strategy.
Requirements
  • At least 5 years of related business experience gained from financial institutions, corporate development, strategic consulting, investment operations, project management, or similar experience.
  • Self-starter and team player with a high level of initiative, strong work ethic, and the ability to gather, synthesize, organize, and report information.
  • Excellent written, verbal, and interpersonal skills needed to engage with different levels of leadership and effectively influence partners.
  • Strong computer skills in Microsoft Office applications, particularly Excel and PPT.
  • Resilient delivery mind-set with a strong execution focus.
  • Self-directed, organized, and works well with complexity.
  • Flexible, steady under pressure, and willing to switch gears.
  • Collaborative and transparent working style.
  • Comfort in leading and influencing without formal authority.
What We Offer
  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.
About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.



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