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Front Desk Support Specialist
1 month ago
Job Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at FIVE RIVERZ IMMIGRATION CONSULTATION LTD. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.
Key Responsibilities:
- Customer Service: Greet clients and visitors, respond to inquiries, and provide information in a professional and courteous manner.
- Front Desk Operations: Manage incoming calls, emails, and messages, and direct them to the appropriate personnel.
- Record Keeping: Maintain accurate and up-to-date records, including client information, appointments, and correspondence.
- Administrative Support: Perform various administrative tasks, such as data entry, filing, and supply ordering.
Requirements:
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Skills: Excellent communication and interpersonal skills, ability to work independently, and proficiency in basic computer software.
Work Conditions and Physical Capabilities:
- Work Environment: Fast-paced office environment with frequent interruptions.
- Physical Demands: Prolonged periods of sitting, standing, and walking, with occasional lifting of light objects.