Hospitality Services Expert

3 weeks ago


Vancouver, British Columbia, Canada CMH Heli-Skiing Full time
Job Summary

We are seeking a highly motivated and experienced Hospitality Services professional to join our team at CMH Purcell. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring the highest level of customer satisfaction.

Responsibilities
  • Efficiently manage cleaning responsibilities daily, as well as ensuring the safe handling of cleaning products.
  • Execute the cleaning of all common areas of the lodge and look after laundry, cleaning washrooms, vacuuming, dusting, as well as cleaning the staff accommodation.
  • Provide a professional, highly organized, and detailed hospitality experience to guests when they return from their day of heli-skiing, including supporting the culinary program with serving, clearing, and cleaning.
  • Act as a leader within the hospitality department to take initiative, support staff, and assist the Lodge Manager with additional duties.
  • Support the ski program by assisting with radio duty and rescue response.
  • Willingness to assist other members of the lodge team as needed.
  • Help support implementation of CMH health and safety initiatives.
  • Help support implementation of CMH sustainability initiatives.
  • Train, participate in and provide support, as required, during emergency response situations.
  • Support guests and employees in the field program during area visits, as needed.


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