Retail Store Operations Manager

2 weeks ago


Burnaby, British Columbia, Canada Parkgate Farm Market Full time

Parkgate Farm Market is seeking a detail-oriented and organized Retail Store Supervisor to oversee the day-to-day operations of our retail store. This is a permanent full-time position working 40 hours per week.

The ideal candidate will have 2 years or less of experience in a supervisory role, with excellent communication and interpersonal skills. The successful candidate will be able to work well under pressure, maintain accurate records, and ensure seamless customer service.

The salary for this position is estimated at $55,000 - $65,000 per year, depending on qualifications and experience.

Job Description
  • Supervise and co-ordinate activities of sales workers, ensuring timely completion of tasks and meeting sales targets.
  • Assign sales workers to duties, establish work schedules, and prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient use of resources.

This role requires strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.

In addition to the above responsibilities, the successful candidate will also support newcomers and refugees by assisting with their immediate settlement needs, such as housing and transportation. They will also provide on-the-job training tailored to youth and awareness training to create a welcoming work environment for mature workers.

Requirements
  • Bachelor's degree in a related field (e.g., business, commerce, hospitality).
  • Minimum 2 years of experience in a supervisory role in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and maintain accurate records.
  • Proven ability to multitask and prioritize tasks effectively.

We offer a competitive salary and benefits package, including paid vacation time and opportunities for professional growth and development.



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