Professional Print Specialist
2 weeks ago
At Canon Canada, we are dedicated to delivering innovative digital imaging solutions. Our diverse culture and commitment to Kyosei, a philosophy of harmonious living and working together, have earned us recognition as one of Canada's best employers for diversity.
We prioritize environmental sustainability, participating in programs that support our Environmental Charter. As a result, we were named one of Canada's Greenest Employers in 2019 and continue to lead the way in creating a culture of environmental awareness.
Job DescriptionAs a Print Shop Representative - Hub, you will play a key role in promoting the value of print to professional photographers, businesses, and hobbyists. Your expertise will guide customers in optimizing digital files for printing and ensure high-quality output.
Key Responsibilities- Provide guidance on optimizing digital files for printing
- Handle print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery
- Operate and maintain printers and equipment
- Ensure high-quality standards for all orders
- Schedule repairs as needed to minimize downtime
- Support customers and Canon Professional Services by handling inquiries and warranty exchange requests
- Monitor inventory levels of printing materials and reorder supplies
- Recommend additional services, features, or upgrades based on customer needs, and assist with e-commerce order release and payment processing
- Host small group events in the shop to promote printing experiences and workflow
- Ensure the proper opening and closing of the Canon Print Shop
- High School or Equivalent Diploma
- Minimum 3 years experience in producing professional print products
- The ability to manage multiple projects and print deadlines
- The ability to generate reports and analyze data to provide recommendations to management
- Knowledge of Adobe Photoshop and Lightroom to edit customers' photos
- Strong verbal and written communication skills to effectively communicate with customers
In this role, you can expect:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more
We strive to create a workplace that supports work-life balance and employee well-being. If you are passionate about delivering exceptional customer experiences and promoting the art of printing, join our team and take your career to the next level.
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