Experience Team Lead

2 weeks ago


St John's, Newfoundland and Labrador, Canada Mountain Warehouse Full time

About Mountain Warehouse


We are a leading outdoor retailer, with stores globally and over employees. We launched in Canada and now have just under 50 stores.


Our Own-Brand Products


You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at our website.


Sustainability


We're working hard on sustainability, introducing more and more organic and recycled products - One Planet. Check out our 'Inside the Outdoors' section for expert advice and top tips.


International Opportunities


We have stores in Europe, across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand.


Benefits of Working with Us



  • £40,000 - £45,000 estimated annual salary, depending on experience and location
  • 50% Employee Discount
  • Monthly Bonus Program
  • Twice-yearly uniform allowance
  • Employee Referral Incentive
  • Development and progression within a fast-paced environment
  • Online learning portal, accessible to all team members

About the Role


This role involves supporting the management team with the everyday running of a busy store and team. Key responsibilities include:



  • Leading and motivating your team
  • Delivering great Customer Service
  • Encouraging the team to hit their KPIs
  • Ensuring great company standards
  • Visual merchandising
  • Being a Brand Ambassador

About You


We are looking for someone with previous supervisory experience, excellent organisational skills and a passion for selling and customer engagement.


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