Experience Team Lead
2 weeks ago
About Mountain Warehouse
We are a leading outdoor retailer, with stores globally and over employees. We launched in Canada and now have just under 50 stores.
Our Own-Brand Products
You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at our website.
Sustainability
We're working hard on sustainability, introducing more and more organic and recycled products - One Planet. Check out our 'Inside the Outdoors' section for expert advice and top tips.
International Opportunities
We have stores in Europe, across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand.
Benefits of Working with Us
- £40,000 - £45,000 estimated annual salary, depending on experience and location
- 50% Employee Discount
- Monthly Bonus Program
- Twice-yearly uniform allowance
- Employee Referral Incentive
- Development and progression within a fast-paced environment
- Online learning portal, accessible to all team members
About the Role
This role involves supporting the management team with the everyday running of a busy store and team. Key responsibilities include:
- Leading and motivating your team
- Delivering great Customer Service
- Encouraging the team to hit their KPIs
- Ensuring great company standards
- Visual merchandising
- Being a Brand Ambassador
About You
We are looking for someone with previous supervisory experience, excellent organisational skills and a passion for selling and customer engagement.
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