Regional Operations Director

1 month ago


Whitehorse, Yukon, Canada Manitoulin Transport Full time
Job Summary

We are seeking a seasoned professional to lead our Northern Canada operations, responsible for managing a team of terminal managers and ensuring the efficient operation of our facilities. The ideal candidate will possess excellent communication and negotiation skills, with a strong focus on directing and coordinating activities to achieve optimal results.

Key Responsibilities
  • Monitor freight levels and review terminal financials to ensure profitability and efficiency.
  • Collaborate with other management personnel to develop and implement administrative and operational policies.
  • Work with terminal managers to ensure service standards are met and resolve any issues that may arise.
  • Manage human resources, including discipline, grievances, and layoffs.
  • Support and develop staff through training and counseling.
  • Investigate customer service issues and develop procedures to reduce problems and improve efficiency.
  • Work with sales personnel to ensure service standards are maintained and develop new business opportunities.
  • Oversee the overall direction, coordination, and evaluation of each terminal.
Requirements
  • Strong problem-solving and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Organized with the ability to juggle multiple tasks.
  • Computer literate.
  • Detailed operational knowledge.
  • Management experience.
  • Cost analysis and cost reduction skills.

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