Team Lead
1 month ago
At beBee Professionals, we are seeking a seasoned Team Lead - Retail to join our team in Saguenay, Canada. As a Team Lead, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.
Key Responsibilities:- Supervise daily operations, ensuring efficient workflows and high-quality service, with a focus on customer satisfaction.
- Train, mentor, and manage team members, providing ongoing feedback and coaching to ensure their success.
- Handle customer inquiries and resolve any issues that arise, ensuring a positive customer experience and maintaining a high level of customer satisfaction.
- Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment and ensuring compliance with all relevant laws and regulations.
- Monitor inventory levels and assist in stock management, ensuring optimal inventory levels and minimizing waste.
- High school diploma or equivalent; additional education in management is a plus, with a focus on retail or hospitality.
- Previous experience in a supervisory role, preferably in retail or hospitality, with a proven track record of success.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire team members, and build strong relationships with customers and colleagues.
- Excellent problem-solving abilities and attention to detail, with a focus on quality and customer satisfaction, and the ability to work in a fast-paced environment.
- Ability to work flexible hours, including evenings and weekends, as needed, and be available to work a variety of shifts, including mornings, afternoons, and evenings.
- Competitive hourly wage and opportunities for overtime, with a focus on rewarding our team members for their hard work and dedication.
- Health and dental benefits, ensuring the well-being of our team members and their families.
- Opportunities for career advancement within the company, with a focus on professional growth and development, and the ability to take on new challenges and responsibilities.
- Positive and inclusive work environment, with a focus on teamwork and collaboration, and the ability to work in a dynamic and fast-paced environment.
- Employee recognition programs, celebrating the achievements and contributions of our team members, and recognizing their hard work and dedication.
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Team Lead
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Sales Team Lead
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