Optical Sales Representative

1 week ago


Sechelt, Canada FYidoctors Full time

About Us:

FYidoctors is a leading healthcare organization that prioritizes patient well-being and trust. With a doctor-led approach, we have grown rapidly from 30 locations to over 350 in 15 years, serving thousands of patients across North America.

Our Culture:

We value our people and strive to maintain a positive and supportive work environment where everyone can thrive and grow. Our team is committed to FYidoctors being more than just a workplace.

What We Offer:

  • Competitive wages with quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package, including outstanding optical coverage
  • Relocation assistance may be available
  • Rapid and continued growth, ensuring a challenging and rewarding environment
  • A collaborative workplace culture
  • Ongoing training and development opportunities to help you develop your career
  • A comprehensive rewards package to attract and retain top talent

About the Role:

We are seeking an exceptional Optical Associate to join our Sechelt clinic team. As a critical member of our team, you will play a key role in delivering world-class service to our patients. You will be the first point of contact with the public, requiring a passion for people and a drive to deliver an exceptional customer experience.

Key Responsibilities:

  • Educate clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
  • Inform patients about advances in corrective eyewear solutions and assist with frame selection
  • Interpret optical prescriptions and perform frame and facial measurements
  • Place Contact Lens orders and assist with fittings
  • Communicate with patients in person and by phone
  • Manage appointment bookings, prescription printouts, and billing
  • Provide exceptional customer service and uphold excellent standards

Requirements:

  • Previous experience in a customer-facing, preferably retail environment
  • Previous optical experience is considered an asset
  • Passionate about customer service
  • A high level of comfort using technology and computers
  • A great communicator who can provide exceptional patient care
  • Able to multi-task in a fast-paced environment


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