Optical Sales Representative
1 week ago
About Us:
FYidoctors is a leading healthcare organization that prioritizes patient well-being and trust. With a doctor-led approach, we have grown rapidly from 30 locations to over 350 in 15 years, serving thousands of patients across North America.
Our Culture:
We value our people and strive to maintain a positive and supportive work environment where everyone can thrive and grow. Our team is committed to FYidoctors being more than just a workplace.
What We Offer:
- Competitive wages with quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package, including outstanding optical coverage
- Relocation assistance may be available
- Rapid and continued growth, ensuring a challenging and rewarding environment
- A collaborative workplace culture
- Ongoing training and development opportunities to help you develop your career
- A comprehensive rewards package to attract and retain top talent
About the Role:
We are seeking an exceptional Optical Associate to join our Sechelt clinic team. As a critical member of our team, you will play a key role in delivering world-class service to our patients. You will be the first point of contact with the public, requiring a passion for people and a drive to deliver an exceptional customer experience.
Key Responsibilities:
- Educate clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Inform patients about advances in corrective eyewear solutions and assist with frame selection
- Interpret optical prescriptions and perform frame and facial measurements
- Place Contact Lens orders and assist with fittings
- Communicate with patients in person and by phone
- Manage appointment bookings, prescription printouts, and billing
- Provide exceptional customer service and uphold excellent standards
Requirements:
- Previous experience in a customer-facing, preferably retail environment
- Previous optical experience is considered an asset
- Passionate about customer service
- A high level of comfort using technology and computers
- A great communicator who can provide exceptional patient care
- Able to multi-task in a fast-paced environment
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