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Operations Manager

1 month ago

Ottawa, Ontario, Canada Amazon Canada Fulfillment Services, ULC. Full time
Operations Manager

At Amazon Canada Fulfillment Services, ULC., we are seeking a highly skilled Operations Manager to lead our team in delivering exceptional customer experiences. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our fulfillment center, ensuring that we meet our productivity, quality, and safety standards.

Key Responsibilities:
  • Lead and develop a team of salaried and hourly talent to achieve business objectives
  • Develop and implement productivity plans through forecast reviews and collaboration with other leaders
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with support teams to develop plans to meet business objectives
  • Ensure compliance with Amazon's policies and procedures
Requirements:
  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications:
  • 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is committed to providing accommodations at all stages through recruitment and employment in accordance with applicable human rights and accommodation legislation. If contacted for an employment opportunity, please advise Human Resources if you require accommodation, including in order to apply for a position.