Operations Manager
2 weeks ago
The Operations Manager plays a crucial role in ensuring the smooth daily operations of the Duncan Esso and Convenience Store. This individual will oversee all aspects of store management, including staff supervision, customer service, and inventory control.
Key Responsibilities:- Staff Management: Recruit, hire, and supervise a team of employees to ensure excellent customer service and effective store operations.
- Customer Service: Provide exceptional customer experience by addressing customer requests, resolving complaints, and ensuring prompt issue resolution.
- Inventory Control: Manage stock levels, monitor inventory turnover, and implement strategies to reduce waste and optimize supply chain efficiency.
- Store Operations: Direct and control daily store activities, including merchandising, visual displays, and sales promotions.
- Education: Secondary (high) school graduation certificate is required.
- Experience: 2 years to less than 3 years of experience in retail or a related field.
- Skills: Excellent communication and interpersonal skills, strong leadership abilities, and ability to work independently.
Salary Range: $45,000 - $60,000 per year, depending on experience.
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