Luxury Boutique Operations Manager

5 days ago


Old Toronto, Canada CHRISTIAN DIOR COUTURE Full time
Job Description:

The Luxury Boutique Operations Manager is responsible for overseeing the day-to-day operations of our boutique, ensuring a seamless customer experience and driving sales growth. This role reports to the Regional Vice President, Canada.

Key Responsibilities:
  • Sales Generation: Drive annual sales goals across all product categories, leveraging expertise in luxury retail and merchandising.
  • Team Development: Foster a high-performing leadership team, developing Sales Associates to meet and exceed client development and individual sales targets.
  • Store Operations: Conduct regular management touch bases to review performance, address employee relations issues, and develop overall business strategy.
  • Staffing and Scheduling: Oversee staffing and scheduling processes, ensuring compliance with payroll budgets.
  • Recruitment and Hiring: Partner with Human Resources to recruit and hire top talent for the boutique team.
  • Payroll and Expenses: Manage payroll, commercial expenses, and headcount to maintain optimal operating efficiency.
  • Events and Promotions: Organize and coordinate events with the Corporate Office to drive traffic and maximize sales.
  • Product Knowledge: Develop and maintain product knowledge in coordination with Merchandising and Training teams.
  • Visual Merchandising: Ensure visual merchandising aligns with brand direction and advertising campaigns.
  • In-Store Promotions: Coordinate and participate in in-store promotions, including seasonal sales, trunk shows, and contests.
  • Operational Processes: Partner with Operations to ensure smooth execution of shipping, receiving, inventory, and aftersales processes.
Requirements:
  • Luxury Retail Experience: At least 5 years of experience in luxury boutique management.
  • Leadership Skills: Effectively delegate tasks and follow up with Assistant Boutique Managers.
  • Time Management: Adjust priorities and manage time wisely in a fast-paced environment.
  • Availability: Work a full-time schedule, including nights, weekends, and holidays.


  • Toronto, Canada Christian Dior Couture Full time

    **Position**: **JOB TITLE**: Boutique Manager **REPORTS TO**: General Manager, Canada **RESPONSIBLE FOR**:Assistant Boutique Managers, Sales Associates, & Operations Team **JOB PURPOSE** The Boutique Manager is responsible for all aspects of the Boutique business including sales generation, store operations and team and client development. **TASKS AND...


  • Toronto, Ontario, Canada Dolce & Gabbana Full time

    Dolce & Gabbana, a leader in luxury fashion, presents an exceptional career opportunity at our Toronto boutique.About UsWe are seeking a skilled Client Advisor with 3-5 years of luxury retail experience to join our team. As a key ambassador for the brand, you will provide impeccable service to clients and exceed their expectations.Job Description Tailor the...


  • Toronto, Canada IWC Full time

    Reference Code: 98826**Assistant Boutique Manager**: - Toronto, ON, CA- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare...


  • Old Toronto, Canada Christian Dior Couture Full time

    Christian Dior Couture seeks a highly skilled and experienced Strategic Business Leader to join our team as Regional Vice President, Canada. As a key member of our leadership team, you will be responsible for driving business growth and profitability in the Canadian market.The ideal candidate will have a proven track record of success in luxury fashion...


  • Toronto, Ontario, Canada Bvlgari Full time

    About BvlgariBvlgari, a renowned luxury designer of high-end jewels and watches, seeks a skilled client advisor to enhance the shopping experience of its discerning clientele.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionCompany OverviewBvlgari is a leading luxury brand known for its sophisticated designs and exceptional customer service. As a...


  • Toronto, Ontario, Canada Dolce & Gabbana Full time

    Dolce & Gabbana, a leading luxury fashion brand, is seeking an exceptional Client Advisor to join our Toronto Boutique team.Job Summary:We are looking for a highly skilled and experienced sales professional with a proven track record in luxury retail sales. As a Client Advisor, you will be responsible for providing impeccable service to our clients, building...


  • Toronto, Ontario, Canada Cartier Full time

    Job Title:Luxury Fragrance AmbassadorAbout the Role:We are seeking a skilled Luxury Fragrance Ambassador to join our team at Cartier. As a key member of our sales team, you will be responsible for delivering exceptional client experiences and driving sales of our luxury fragrances and accessories.Key Responsibilities:Support the boutique in achieving and/or...


  • Toronto, Ontario, Canada Bvlgari Full time

    Bvlgari Retail Career OpportunityEstimated Salary: $60,000 - $80,000 per annum.About BvlgariBvlgari is a renowned luxury brand known for its high-end jewelry and watches. We are seeking a talented individual to join our team as a Client Advisor in Yorkdale.Job DescriptionSales Expertise: Deliver exceptional client experiences, ensuring satisfaction and...


  • Toronto, Canada Bvlgari Full time

    Role OverviewBVLGARI, a renowned luxury brand, seeks a skilled Client Advisor to deliver exceptional client experiences. This role involves enhancing client relationships, achieving sales targets, and acting as a primary contact for Sales services.Key ResponsibilitiesDeliver personalized client experiences, ensuring satisfaction and loyalty.Execute the...


  • Old Toronto, Canada 360 TALENT LONDON Full time

    Job DescriptionAbout the Role:We are seeking an experienced Senior Retail Operations Manager to join our team at 360 Talent in Toronto, Ontario. As a key member of our leadership team, you will be responsible for fostering a positive work environment, inspiring and motivating daily operations, and driving business results.About You:You have a minimum of 3...


  • Toronto, Ontario, Canada Dolce & Gabbana Full time

    Dolce & Gabbana OpportunityWe are seeking a highly skilled Luxury Retail Stockroom Manager to join our team at the Toronto Yorkdale Boutique. As a key member of our stock management team, you will be responsible for maintaining and supervising all inbound/outbound merchandise, as well as the maintenance and organization of all back-of-house stock and supply...


  • Toronto, Ontario, Canada Bvlgari Full time

    Job Description:The Client Advisor role at Bvlgari is a unique opportunity to deliver exceptional client experiences and drive sales in a luxury retail environment.About the Role:This position involves building strong relationships with clients, fostering loyalty and repeat business. You will be responsible for executing the Bvlgari selling ceremony with...


  • Old Toronto, Canada Hyatt Hotels Corporation Full time

    Job Title: Senior Engineering Director for Luxury HospitalityAbout Toor Hotel – a Hyatt PropertyToor Hotel is a luxury boutique hotel situated in the heart of Downtown Toronto, offering an unparalleled blend of upscale accommodations and breathtaking city and lake views.The hotel features 232 rooms and suites with floor-to-ceiling windows, a...


  • Toronto, Ontario, Canada Cartier Full time

    Exceptional Client Experience OpportunityWe are seeking a highly skilled and motivated Luxury Client Experience Ambassador to join our team at Cartier North America. As a key member of our boutique team, you will be responsible for delivering exceptional client experiences that exceed our clients' expectations.About the RoleThe Luxury Client Experience...


  • Toronto, Ontario, Canada Cartier Full time

    About CartierCartier is a world-renowned luxury brand known for its exquisite fragrance and accessories.SalaryThe estimated hourly rate for this position is $25-$35 per hour, based on industry standards and location.Job DescriptionKey ResponsibilitiesCreate exceptional client experiences resulting in strong fragrance and accessories sales.Support the...


  • Old Toronto, Canada Christian Dior Couture Full time

    Job Description:We are seeking an experienced Executive Director, Luxury Retail Operations to lead our Canadian operations. This is a key role that requires strong leadership and management skills to drive business growth and excellence in the region.The successful candidate will have 15+ years of experience in luxury retail operations, with a proven track...


  • Toronto, Ontario, Canada Cartier Full time

    Job DescriptionThe Luxury Retail Sales Ambassador is a pivotal role within Cartier, requiring an exceptional individual to deliver outstanding customer experiences and drive sales growth in a fast-paced retail environment.About the RoleThis key position entails providing exceptional service, ensuring each client receives a personalized experience that meets...


  • Toronto, Ontario, Canada G Boutiques Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Luxury Retail Coordinator to join our team at G Boutiques Inc. in Canada.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, supporting sales staff with various tasks, and maintaining a high level of store presentation.Key ResponsibilitiesProvide a...


  • Toronto, Ontario, Canada Dolce & Gabbana Full time

    Dolce & Gabbana, a renowned leader in luxury fashion, has an exciting career opportunity available at our Toronto boutique.About the RoleWe are seeking an exceptional Client Advisor with a proven track record of delivering outstanding results and building long-term relationships with clients. With 3-5 years of previous Luxury Retail experience working for a...


  • Toronto, Ontario, Canada Cheese Boutique Full time

    Job Title: Head ChefWe are seeking a highly skilled and experienced Head Chef to join our team at Cheese Boutique. As a key member of our kitchen staff, you will be responsible for leading our culinary team in preparing and serving high-quality dishes to our customers.About the Role:The ideal candidate will have a strong background in cooking and leadership,...