Customer Service Representative, Aftermarket Parts Specialist
4 weeks ago
Bombardier is seeking a highly skilled Customer Service Representative to join our team in the Aftermarket Parts department. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through timely and efficient resolution of customer inquiries and issues.
Key Responsibilities:
- Field customer calls, emails, and chats, providing accurate and timely responses to customer inquiries
- Process customer orders and resolve any issues related to order fulfillment
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
Requirements:
- 2-4 years of customer service experience, preferably in a call center environment
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and other software applications
- Fluency in English and French (written and spoken)
Bombardier is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
About Bombardier:
Bombardier is a leading manufacturer of commercial and business aircraft, as well as a provider of aerospace services. Our company is committed to delivering exceptional customer experiences and building long-term relationships with our customers.
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Join our team and be part of a company that is shaping the future of aerospace.
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