Spa Receptionist
2 weeks ago
We are seeking a highly organized and efficient Spa Receptionist to join our team at Ritual Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Greeting and Directing Clients
You will be the first point of contact for our clients, greeting them warmly and directing them to the relevant service areas.
Providing Information and AssistanceYou will be responsible for providing basic information to clients and the public, including answering questions and resolving any issues that may arise.
Scheduling and Confirming AppointmentsYou will be responsible for scheduling and confirming appointments, ensuring that our clients receive timely reminders and notifications.
Handling Payments and TransactionsYou will be responsible for receiving and processing payments, as well as handling any other financial transactions that may arise.
Performing Administrative TasksYou will be responsible for performing various administrative tasks, including filing, sorting, and distributing mail.
Answering Phones and Relaying MessagesYou will be responsible for answering phones and relaying messages to our team members, ensuring that our clients receive timely and effective communication.
Providing Excellent Customer ServiceYou will be responsible for providing exceptional customer service, ensuring that our clients feel valued and supported throughout their experience with us.
Requirements- Education
A secondary (high) school graduation certificate is required.
ExperienceExperience is an asset, but not required.
Computer and Technology SkillsProficiency in MS Office and electronic mail is required.
Transportation and TravelPublic transportation is available.
Work Conditions and Physical CapabilitiesYou will be working in a fast-paced environment with repetitive tasks.
Personal SuitabilityYou must have efficient interpersonal skills, be organized, and able to work in a permanent position.
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