Retail Store Operations Director

7 days ago


Ottawa, Ontario, Canada FRESHII Full time
About Freshii

Freshii is a dynamic and growing company looking for a highly skilled Retail Store Operations Director to lead our store teams.

Job Summary

We are seeking an experienced Retail Store Operations Director to oversee the daily operations of our stores, ensuring excellent customer service, efficient sales processes, and effective inventory management.

Key Responsibilities:
  1. Staff Management: Recruit, hire, train, and supervise staff members to ensure they have the necessary skills to meet customer needs and achieve sales goals.
  2. Market Research: Conduct market research to analyze consumer demand, identify trends, and stay ahead of competitors.
  3. Merchandise Selection: Source and procure high-quality merchandise that meets customer expectations and aligns with company standards.
  4. Marketing Strategies: Develop and implement marketing plans to increase brand awareness, drive sales, and attract new customers.
  5. Financial Management: Plan and manage budgets, monitor revenues and expenses, and make informed decisions to optimize financial performance.
  6. Customer Satisfaction: Foster a positive customer experience by resolving issues promptly, addressing complaints efficiently, and ensuring seamless transactions.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 1 year of experience in retail operations or management.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of market trends and competitor analysis.
Salary Estimate:

$60,000 - $80,000 per annum, depending on experience.



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