Senior Director, Transaction Management, Strategic Initiatives and Enterprise Solutions Lead

1 month ago

Old Toronto, Ontario, Canada Cushman & Wakefield ULC Full time
Strategic Initiatives and Enterprise Solutions Director

Job Title: Strategic Initiatives and Enterprise Solutions Director

Job Description Summary:

Cushman & Wakefield's Global Occupier Services (GOS) creates, optimizes, and protects value by providing strategic real estate solutions through a single platform. Our multi-disciplined professionals develop unique programs for each client and treat each real estate portfolio holistically, delivering comprehensive strategy-based solutions with best-in-class practices.

The primary responsibility of this role is to collaborate with the Client and C&W internal resources to support all aspects of delivering exceptional customer service. As such, the candidate must possess strong technical, organizational, and communication skills to consistently add value and implement multiple tasks.

The candidate is responsible for the day-to-day transaction management of various large strategic initiatives and enterprise transactions that cut across various asset classes on behalf of one national global corporate services client. Transactions will be primarily based on the client's Americas portfolio of properties. Key accountabilities include market optimization planning, monitoring internal/external workflows to ensure consistent high-quality service and work product. The strategic initiatives will require the candidate to be proactive around identifying opportunities for the client to optimize their portfolio as well as oversee aggressive negotiations to deliver great outcomes on behalf of the client. As well, the candidate will prepare best-in-class reporting and be comfortable with ideating solutions.

Major Responsibilities:

People and Account Management:

  • Assist with all aspects of relationship management with the Client and required reporting;
  • Partner with Client Corporate Real Estate Team and local Business Unit leads to understand their requirements and build transactional strategies to support same;
  • Lead and/or facilitate client presentations;
  • Participate in client/C&W business reviews and key client meetings;
  • Manage Direct Reports through coaching and mentoring to ensure a highly engaged team;

Transaction Management:

  • Assist with the implementation of portfolio plans that align with client's real estate goals and objectives;
  • Initiate new transactions, dispositions, and renewals. Manage C&W and Third-Party brokerage resources through the course of transactions; Lead, direct, and provide strategic guidance to said brokers and the client on transactions.
  • Executes complex large transactions with high-level knowledge;
  • Partner with clients' Senior level operational groups to identify real estate needs and areas of opportunity;
  • Negotiations and management of transactions in a global consistent manner;
  • Oversee legal review of all client leased documents;
  • Maintain and monitor process reporting to the Client using a variety of tools;
  • Perform market and financial analysis and ensure accurate data for each transaction using various systems;
  • Engage and collaborate with Project Managers, Facility Managers, Environmental, and other consultants, as required, in support of particular transactions;
  • Management of process documents;
  • Revenue projections & tracking;
  • Complete transaction 'post mortems' and/or client surveys to facilitate continuous improvement;

Strategic Planning:

  • Lead the development of strategic plans and provide strategic real estate advice to clients;
  • Proactive identification of potential pull forward strategies;
  • Identify potential occupancy cost savings strategies;
  • Develop occupancy expansion/contraction strategies;
  • Produce and/or support business case development;
  • Oversee reports, data, and financial analyses toward the completion of a strategic plan;

Client Reporting:

  • Coordinate and implement reporting requirements including developing standardized reports and templates;
  • Collect and enter portfolio data ensuring completeness and accuracy;
  • Provide instruction, guidelines, and technical support to field agents, service partners, and the Client to maximize the utility of all reporting tools;
  • Prepare Close Out reports and value-add calculations for all transactions;

Process Documents:

  • Modify and format existing generic process documents and playbooks to meet the Client's requirements;
  • Identify and implement process improvements and innovations;

Reports to: Global Account Director

Knowledge and Experience:

  • +10 years' experience working in a corporate services role balancing the requirements and needs of both internal and external Clients;
  • Valid Real Estate license;
  • Experience with high-level, complex transaction management including experience in contract management/compliance and legal documentation;
  • Proven effective 'project management' skills required to identify tasks and coordinate the timely completion of every component;
  • Ability to effectively lead a team in a cohesive, performance-measured environment;
  • Well-developed organizational skills allowing the ideal candidate to balance multiple responsibilities and deliverables while ensuring Client satisfaction;
  • Well-developed Financial analysis and modeling skills;
  • Advanced MS Word, Excel, PowerPoint, and Outlook skills required;

Core Competencies:

  • Effective People Leader;
  • Relationship Management Skills and Client Focused;
  • Communication and Presentation Proficiency;
  • Financial and Commercial Acumen;
  • Negotiation and Transaction Skills;
  • Strong Legal Documentation Skills;
  • Strategic thinking;

Innately curious about data and innovation.

The compensation for the position is: $170,000.00 - $200,000.00. Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.

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