Customer Service Representative
4 days ago
At TJX Canada, we're a close-knit group of people passionate about delivering exceptional customer experiences in our Distribution Centers, Retail Stores (Winners, Home Sense, Marshalls) and Office locations.
What You'll Discover
- Inclusive Culture: One-of-a-kind environment where everyone feels valued and respected.
- Dedicated Training: Opportunities to enhance your skills and knowledge with on-the-job resources and development programs.
- Merchandise Discounts: Exclusive discounts for yourself and eligible family members at all TJX Canada stores.
- Associate Assistance Program: Support for healthy living and well-being.
Job Description
A day in the life as a Sales Associate:
- Greet customers with a friendly smile and provide excellent service.
- Process daily shipments, organize warehouse areas, and ensure merchandise presentation standards are maintained.
- Offer assistance with refunds, exchanges, and purchases while maintaining high levels of customer satisfaction.
- Assist with Fitting Room duties, including counter organization and customer inquiries.
Required Skills and Qualifications
- Education: High school diploma or equivalent work experience.
- Customer Service Skills: Excellent verbal and written communication, time management, and teamwork abilities.
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