Restaurant Operations Director
3 weeks ago
We are seeking an experienced Restaurant Operations Director to join our team at Chimmy's Neighbourhood Pub & Grill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and driving sales growth.
About UsChimmy's Neighbourhood Pub & Grill is a vibrant and welcoming restaurant located in the heart of our community. We pride ourselves on serving high-quality food and drinks in a warm and inviting atmosphere. Our team is dedicated to providing exceptional customer service and ensuring that every guest has a memorable dining experience.
Key ResponsibilitiesThe successful candidate will have the following key responsibilities:
- Evaluate and optimize daily restaurant operations to ensure efficiency and productivity.
- Plan and implement strategies to drive sales growth and improve customer satisfaction.
- Supervise and train a team of 11-15 staff members to provide excellent customer service and maintain high standards of quality.
- Conduct performance reviews and provide feedback to staff to support their development and growth.
- Maintain accurate inventory records and manage stock levels to minimize waste and optimize profitability.
- Address customer complaints and concerns in a professional and courteous manner.
- Work collaboratively with other members of the management team to achieve business objectives.
To be successful in this role, you will need:
- A minimum of 1 year of experience in a similar role, preferably in the food and beverage industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- A proven track record of driving sales growth and improving customer satisfaction.
- Ability to work under pressure in a fast-paced environment.
- Attention to detail and accuracy in all aspects of your work.
- Reliability and dependability, with a commitment to maintaining high standards of quality and service.
In return for your hard work and dedication, we offer:
- A competitive salary of $60,000 - $70,000 per annum, depending on experience.
- A comprehensive benefits package, including health and dental insurance, paid time off, and a pension plan.
- Ongoing training and development opportunities to support your growth and career progression.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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