Restaurant Operations Director

3 weeks ago


Edmonton, Alberta, Canada Chimmy's Neighbourhood Pub & Grill Full time
Job Summary

We are seeking an experienced Restaurant Operations Director to join our team at Chimmy's Neighbourhood Pub & Grill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and driving sales growth.

About Us

Chimmy's Neighbourhood Pub & Grill is a vibrant and welcoming restaurant located in the heart of our community. We pride ourselves on serving high-quality food and drinks in a warm and inviting atmosphere. Our team is dedicated to providing exceptional customer service and ensuring that every guest has a memorable dining experience.

Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Evaluate and optimize daily restaurant operations to ensure efficiency and productivity.
  • Plan and implement strategies to drive sales growth and improve customer satisfaction.
  • Supervise and train a team of 11-15 staff members to provide excellent customer service and maintain high standards of quality.
  • Conduct performance reviews and provide feedback to staff to support their development and growth.
  • Maintain accurate inventory records and manage stock levels to minimize waste and optimize profitability.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Work collaboratively with other members of the management team to achieve business objectives.
Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of experience in a similar role, preferably in the food and beverage industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • A proven track record of driving sales growth and improving customer satisfaction.
  • Ability to work under pressure in a fast-paced environment.
  • Attention to detail and accuracy in all aspects of your work.
  • Reliability and dependability, with a commitment to maintaining high standards of quality and service.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $60,000 - $70,000 per annum, depending on experience.
  • A comprehensive benefits package, including health and dental insurance, paid time off, and a pension plan.
  • Ongoing training and development opportunities to support your growth and career progression.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
How to Apply

If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.



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